Front of House Lead (P/T Casual), CPTN11040PARTS

Glen Ellyn, IL
Jun 14, 2017
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Community College

Position Title: Front of House Lead (P/T Casual), CPTN11040PARTS

Duties of Position:

  • Deliver a high standard of exceptional customer service to all patrons.
  • Assist with patron services, including but not limited to, seating, will-call, emergencies and overall comfort of patrons.
  • Supervise volunteer ticket takers and ushers.
  • Ensure that theatres, restrooms, lobby and all public spaces are clean, safe and welcoming. Communicate with custodial, grounds and engineering staff, as needed.
  • Enforce policies regarding use of cameras and recorders, food and beverages, access and seating.
  • Carry out established intermission procedures.
  • Provide prompt, professional and courteous responses to all patron concerns.
  • Adhere to all emergency procedures intended to ensure the safety and comfort of patrons.
  • Ensure the orderly exit of patrons and follow procedures for closing of house.
  • Ensure compliance with all ADA accessibility requirements.
  • In the absence of the Assistant Concessions Manager/House Assistant Manager, assure front of house responsibilities.
  • Other duties as required.

Experience and Education:

Equipment & Working Conditions:

Department: Performing Arts - PARTS

Position Type: Temporary Casual - TC

Pay Type: Hourly Non-Exempt


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