Hospital Relations Coordinator

The Hospital Relations Coordinator will provide support to key members of the Office of Clinical Student Affairs, particularly to the Senior Clinical Advisor and Clinical Advisors. Responsibilities include but are not limited to collecting and reviewing the health assessments forms, completing clerkship applications and generating clerkships assignment documents, generate visa support documentation, state clerkship eligibility certificate documentation (NYSED, FL CIE), and maintaining the students' files. The Hospital Relations Coordinator will assist with the review and electronic inputting of the patient case logs, student confidential surveys, student performance evaluations, and will generate monthly reports relating to the Official Leaves, Student Attendance and Hospital Invoices. Will interface with students about policies and procedures relating to the completion of the clinical sciences curriculum and provide assistance to help resolve issues or answer inquiries while providing exceptional customer service.

  • Processes student applications and assignment documents for core and elective rotations at affiliated and non-affiliated clinical training sites.
  • Verifies student health records including health assessment and immunization records to meet University and hospital requirements.
  • Submits all requisite paperwork to hospitals for students completing various clinical rotations.
  • Under the guidance of the Senior Clinical Assistant will monitor student progression through the clinical program.
  • Maintains a database of medical rotations and clerkship inventory.
  • Develops and keeps current a cross-reference database of affiliated and non-affiliated hospitals and works with the Senior Clinical Advisor and Communications Officer to update the resources on the University's website.
  • Provides valuable customer service to medical clinical students in semesters 5-9.5 via telephone and email communication and effectively uses the student information system (Jenzabar) to record changes to the students' contact information and scheduled assignments.
  • Assists with the development and implementation of meaningful metrics and targets for the department.
  • Will represent the department as the key point person for the student clerkship programs at each affiliated rotation site.
  • Conducts complex, technical communications on a regular basis with hospital student program managers and coordinators to discuss the student clerkship program, obtain clerkship availability information, and provide student-related information.
  • Draft visa support documentation (B1/B2 and UK Student Visa) in order for students to obtain the necessary immigration status to complete their clerkships at affiliated sites in the US and UK.
  • Complete state clerkship eligibility certificate documentation for NY and FL (NYSED, FL CIE) in order for students to commence clerkships at hospitals within those states.
  • Assists with documenting appropriate procedures, instructions, and rules to share knowledge and create standards, updates content for the orientation presentation and other student-related publications.
  • Responds to various student inquiries regarding state and federal regulatory issues which will impact a student's ability to practice medicine following graduation and other matters relating to the medical program.
  • Interacts with hospital coordinators and internal depts. (Student Accounts, Financial Aid, Registrar) to provide notification of changes to the students' enrollment for each semester period.
  • Assists the department and its members with projects and duties as assigned.
  • Completes other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A Bachelor's degree is preferred; however, relevant experience of 2 years or more is required.
  • Strong computer skills with proficiency in Microsoft Office Suite, Internet applications, database software.
  • Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for the licensure of international medical graduates (IMGs) desirable.
  • Excellent written and verbal communication and presentation skills.
  • Demonstrated ability to work independently and as part of a team.
  • Excellent negotiation, decision making, and time management competence.
  • The ability to travel domestically and internationally.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.


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