Assistant Director for Community Life

Location
Chicago
Posted
Jun 14, 2017
Administrative Jobs
Academic Affairs
Institution Type
Four-Year Institution
About The Unit: The University of Chicago is one of the nation's leading institutions of higher education and research. Campus and Student Life (CSL) is a division comprised of 20 departments that serve the University's 15,000 college, graduate, and professional school students, as well as the campus community more broadly. CSL is importantly charged with the dual task of supporting all students in the University, graduate and undergraduate, and managing multiple campus departments and services that serve the entire campus community. CSL's programs and services focus on supporting student academic success, providing opportunities for personal growth and leadership development, developing community and engagement through the residential housing and dining program, and in areas such as artistic expression, community service, spiritual exploration, and athletic competition. The University of Chicago community includes approximately 5,000 undergraduates and 10,000 graduate, professional, and other students and there are over 300 recognized student organizations working together to create a vibrant and dynamic student life. The University of Chicago is located in the Hyde Park/South Kenwood neighborhood, a racially and economically diverse residential community of 43,000 people on the shores of Lake Michigan, about fifteen minutes south of downtown Chicago. The core mission of the University of Chicago undergraduate student housing program, referred to as the "House System" is to deliver a residential environment which supports the academic success of its residents. The primary strategy for the delivery of such an environment is through a residence life program that which aims to develop strong residential communities that are self-regulating, supportive of academic success; provide a strong sense of belonging, and rich opportunities for personal, cultural, social and intellectual development. The leadership of residential faculty and adult staff in fostering these experiences is key to the success of the mission.

Unit Job Summary: Specifically, the Assistant Director (AD) supervises the paraprofessional staff in one or two residence halls, including Resident Heads (RH) and Resident Assistants (RA). Works closely with the resident staff as well as student leaders to plan programs, build strong and engaged residential communities at both the House & Hall level. Responsible for reviewing residence hall policies and procedures as well as seeing their implementation and enforcement. Plans and conducts regular staff meetings, including night time and weekend meetings and serves as the College Housing office liaison to the Hall councils. In partnership with the RHs, the AD coordinates and manages the counseling and discipline of residents. Serves as the point of escalation for student emergencies and discipline issues for their respective communities and responds to parent inquiries serving as the initial point of contact for parents when student issues arise involving discipline, illness, or injury. Attends various programs sponsored by Resident Masters, Resident Heads, and councils; works with Residence Hall Managers to resolve and communicate building facility issues; and coordinates community-specific programs and services provided by other campus offices. Serves on committees convened to review issues of importance to the College Houses and assists in the formulation and review of College Housing policies and procedures. Serves in an AD on Call duty rotation. In addition, the AD serves as 'Dean on Call' in the University Deans on-call system. Serves as a representative of College Housing & Residential Services to various academic and administrative offices and committees within the University. Central office administrative responsibilities: Plans and implements the staff training program including pre-term and in-service programs. Conducts annual review and publication of resident staff manual and other materials related to resident staff support. Manages RH and RA staff selection and evaluation. Coordinates disciplinary review process for students in their communities. Meets regularly with service delivery and operations staff in College Housing & Residential Services. Responsible for budgetary oversight (create and manage budgets and expenses) for the programs the AD directly oversees. Provide financial counseling &advising to the RHs and House Councils. Serves, as needed, on committees of staff and/or students convened to review issues of importance to College Housing & Residential Services. Serves as department liaison to at least one other campus partner office. Assists in the formulation and review of College Housing & Residential Services policies and procedures. Assists in the writing of various publications and web-based materials. Serves as a College Housing & Residential Services representative to various academic and administrative offices and committees within the University. Meets regularly with close campus partners, including The College, Student Counseling Services, Student Disability Services, Title IX Office, and UChicago Dining. Dean on Call Duty Rotation: Responds to serious incidents involving University students as 'Dean on Call'. The incidents may include, but are not limited to such things as medical or psychiatric emergencies, arrests, suicide attempts, situations in which students are victims of crimes to person or property, and disruptions involving students. Works closely with University Police, The College, College Housing & Residential Services, hospital staff, mental health professionals, and various academic and administrative offices. Resolves student problems, and where necessary, may help formulate an official University administrative response. The on-call period is for one week at a time and ADs can expect to be scheduled as Dean On Call up to two times per quarter, reviewed and assessed annually.

Unit Education: Master's degree required.

Unit Experience: A minimum of three years of professional live-in work experience in student housing required. - Familiarity with Maxient or other conduct systems as well as a housing database software (Star Rez) a plus. - Experience supervising graduate level and/or professional level staff. - Experience working with faculty. - Experience coordinating academic based programs in a residential setting.

Unit Job Function Competencies: -Willingness and ability to live full time in a residence hall. -Assistant Director staff are required to live in the residence halls, and may do so with or without a spouse or domestic partner and their respective children. -Demonstrated understanding of the developmental objectives of the college student residential environment. -Crisis management skills. -Demonstrated ability to supervise, train and evaluate the work of others. -Ability to remain organized and productive in high demand periods. -Ability to remain calm and productive while interacting with individuals displaying intense emotions. -Ability to respond promptly, directly, and effectively to internal and external inquiries and requests for service while managing competing demands. -Ability to work productively with a diverse range of students, residential staff and faculty, and managers across the campus. -Ability to function in a 24-hour on-call environment and maintain productivity. -Ability to give and receive feedback constructively. -Flexibility and the ability to adjust to unpredictable circumstances. -A sense of humor.