Academic coach/Advisor

Newburgh, New York
Jun 12, 2017
Administrative Jobs
Student Affairs, Academic Advising
Institution Type
Four-Year Institution

Mount Saint Mary College’s Student Support Center is seeking an Academic Coach/Advisor to contribute to the mission of the Student Support Center by providing the undergraduate population, particularly first-year students, with proactive and holistic academic support.

A primary focus of this position will be the successful academic transition and integration of the college’s first-year population through offerings that include individualized success coaching, mentoring, student outreach, retention-focused programming, and the monitoring of student progress.  

To be effective in the position, the successful candidate will initiate and maintain a high volume of student outreach, maintain a visible presence on campus; enjoy interacting with undergraduates in the capacity of a student advocate and strengths-based counselor, and seek to cultivate a welcoming and approachable demeanor toward students. In addition, they will seek to develop and foster positive working relationships with faculty and administrative offices throughout the campus community.

General expectations include:

  • Proactive advising, in the form of intrusive student outreach (both via email and personal follow-up) and holistic academic advisement
  • Academic coaching based on a proactive, strengths-based, appreciative advisement model
  • Monitor student progress, maintain records, and generate evaluative data for departmental reports
  • Design semester schedules, provide guidance on academic matters, academic policies and procedures
  • Maintain a current understanding of all college academic policies and procedures which might inform student academic progress
  • Cultivate and strengthen relationships with other departments and partners across campus in an effort to support student persistence and success
  • Ability to work non-traditional hours
  • Help in the coordination and implementation of special programs in the OSS including but not limited to The Student Success Program (formerly Special Consideration) and the Knight Summer Leadership Institute
  • Represent OSS at college functions and in presentations to parents and current/prospective students (i.e. Open House, New Student Orientation, etc.)
  • Assist with the advisement of Undeclared Nursing students as well as other undeclared students
  • Assist with the advisement of Transfer students
  • Assist with the coordination of the Parent Partnership Program
  • Ability to serve on a variety of task forces and committees, as needed
  • Attend and participate in staff meetings
  • Additional duties as assigned

Preferred Qualifications Include:

  • A master’s degree from an accredited institution
  • A general understanding of student retention theory
  • Experience providing proactive or intrusive advising support
  • A clear understanding of the variety of challenges facing college students today
  • Evidence of ability to engage, motivate and develop students at the college level
  • Strong written and verbal communication skills
  • A demonstrated ability to develop mentoring relationships with a diverse student population

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