Assistant Director of Academic Support/Disability Services

Williams Bay, WI
Jun 10, 2017
Institution Type
Four-Year Institution
Assistant Director of Academic Support/Disability Services (Williams Bay, WI)

Aurora University is an independent, comprehensive institution founded in 1893 offering bachelor's, master's, and doctoral degrees. Our two campuses are located in Aurora, Illinois and on the shores of Geneva Lake in Wisconsin. Additionally, we have an Educational Center in Woodstock, Illinois. We seek people passionately involved in the educational process who will help us realize our vision.

Position Purpose: The Assistant Director of Academic Support/Disability Services position is designed to enhance the academic success of students at all levels with a focus on students pursuing a degree in Nursing. In all areas our goal is to help students take charge of their academic success by helping to nurture personal accountability in the learning process while providing learning opportunities outside the classroom. The Assistant Director will also serve as the College’s coordinator for disability services. The Assistant Director is responsible for contributing to the overall mission of the College/University and making meaningful, proactive contributions to the services and programs offer by the Library and Academic Services. The Assistant Director will report to the Director of Academic Support/Library Services and work closely with the Director of Academic Services and the Chair of Nursing.

Core Competencies:

  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
  3. Handle confidential information with tact and discretion.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

  1. Works with the Director and the Chair of Nursing to design and deliver an annual plan of services to support the academic success of Nursing students.
  2. Serves as the main liaison to Disability Services in Aurora and assists all George Williams students with accessing services.
  3. Assists the Director with the development and delivery of an academic success program for all students including development of study strategies, time-management, academic organization, test preparation, learning style assessment and information literacy skills through detailed knowledge of library resources.
  4. Assists with the identification and outreach to students in need of additional academic support.
  5. Serves as a member of the Academic and Student Life services team attending staff meetings and actively participating in such programs as orientations, registration events and commencement.

Essential Job Requirements:


  • Master’s degree required.


  • Experience in academic support in a higher education setting preferred.


  • Demonstrated competence in working with and among diverse populations including minority students, at-risk, first generation college students and students with disabilities.
  • Ability to utilize excellent interpersonal skills, including the ability to (a) listen with empathy and respect, (b) communicate clearly, and (c) convey courtesy, patience, sincerity, and a desire to help.
  • Demonstrated proficiency with learning new technology as well as data management systems, Microsoft office programs (Word, Excel, PowerPoint) and email.
  • Ability to establish and maintain effective working relationships with staff and faculty, characterized by cooperation, attention to detail, flexibility, reliability, efficiency, and personal responsibility.

Special Requirements:

  • Ability to maintain confidentiality with tact and discretion—consistent with FERPA—in regard to student records, the nature of a student’s Center appointments, etc.
  • Ability to maintain a higher standard of confidentiality in regard to all disabilities-related documents, accommodations, and communication, consistent with the University’s disability policies.

Physical Requirements:

  • Ability to move around campus and other locations.
  • Ability to interact via telephone, in person and via electronic media.

Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission included. Please send resume with cover letter and contact information for three references including name, telephone and email address.

Apply to:

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax - email

Aurora University is an Equal Opportunity Employer and is committed to becoming a model university of the twenty-first century. Toward this effort we are determined to have a faculty, staff, and student body reflecting the cultural demographics of the Greater Chicago land Area.


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