PATIENT RELATIONS REP - FRONT DESK - LILLINGTON, NC

Location
Greenville
Posted
Jun 10, 2017
Institution Type
Four-Year Institution
Job Description: The Division of Health Sciences is the largest and most complex division within the University, employing more than 700 EPA employees and 1,700 SPA employees. The Division is composed of numerous Centers, Institutes, and agencies such as East Carolina Heart Institute and Eastern Area Health Education Center, the Colleges of Allied Health Sciences, Nursing, the Brody School of Medicine, the School of Dental Medicine, and the Laupus Health Science Library. In addition to the Academic and Administrative responsibilities of the division, the four professional schools provide clinical services throughout eastern North Carolina in a variety of settings and venues. The School of Dental Medicine is composed of nine administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Innovation and Discovery, Associate Dean for Clinical Affairs, Assistant Dean for Extramural Clinical Practices, Assistant Dean for Dental Education and Informatics, Assistant Dean for Educational Support and Faculty Development and the Executive Director for Business and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry and Orthodontics, General Dentistry and Foundational Sciences and Research. Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the undeserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service Learning Centers located throughout North Carolina. In order to operate these clinics, appropriate dental auxiliaries and clinical staff are needed. This position serves in a business support role for patients, dentists and other staff at the ECU School of Dental Medicine and the Community Service learning Centers to optimize practice policies and procedures. These functions will be 100% of the employees' time and effort. This position is located in a clinical site and is involved in the following functions: Registration, Scheduling, Cashiering, Outpatient Charge Entry, Telephone Operations and third party payer authorization.

Minimum Qualifications: High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Special Instructions to Applicants: This position will be located in Lillington, NC in a Community Service Learning Center. This position is subject to the Career Banding Salary Administration Plan. If candidates are not identified at the Journey level, management may consider candidates at a lower competency level. Pay will be commensurate with applicant's competencies as well as budget, equity and market considerations. Salary Grade Equivalent: 61 (for reduction-in-force priority purposes only)

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