Quad Operational Service Manager
Quad Operational Service Manager-1701073
Required Qualifications (as evidenced by attached resume):
Bachelor's degree. In lieu of the Bachelor's Degree, a combination of an Associate’s degree and two years of directly related professional experience may be considered. Two years of professional administrative operations and customer service experience. Proficient utilizing Microsoft office and Google apps.
Bachelor's degree in Business, Organizational Management or related field. Supervisory experience (student experience considered). Experience working with a student population. Experience with staff training and development. Experience reconciling financial reports and tracking expenditures. Knowledge of facility maintenance and issues.
Brief Description of Duties:
The Quad Operations Service Manager has responsibility for approximately 4 - 12 residential buildings (per quad / area) accommodating over 1,100 students and is accountable for the administrative management and coordination of activities related to the overall operations and services of the Quad / Apartment office(s). This includes, but is not limited to: ensuring and maintaining compliance to Campus Residences’ policies and procedures and respective resolution of resident complaints, shared billing responsibility for a $7 million or more annual revenue stream and accurate supervision, utilization and manipulation of various computerized data systems including financial, facilities and student records. This position may supervise Graduate and clerical support staff. The selected candidate will need to posses strong communications and interpersonal skills in order to be successful in this position. The selected candidate will also need previous experience supporting a diverse client/customer population.
This is a full time appointment. FLSA Nonexempt position, eligible for overtime provisions of the FLSA.
Stony Brook University will be 100% tobacco-free starting January 1, 2016. See our policy and learn more at stonybrook.edu/tobaccofree.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at email@example.com.
***Out-of-State Applicants: Please note as a condition of employment and in order for this position to be tendered, the successful incumbent will be required to provide evidence of a valid license and driving abstract from the state issuing the license within five business days of a conditional offer and must obtain a NYS driver's license within 30 days of acceptance of offer.
About Stony Brook:
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. SBU is a comprehensive research-intensive university and a member of the prestigious Association of American Universities (AAU), which includes 34 public universities among its 62 members. SBU consists of 12 schools and colleges and a teaching hospital that provides state-of-the-art healthcare in the Long Island region. SBU also manages and performs joint research with Brookhaven National Laboratory, the only Department of Energy Laboratory in the Northeast, and shares doctoral programs with Cold Spring Harbor Laboratory, a world-renowned molecular biology institute. Home to the Emerson String Quartet, the Jackson Pollack House in East Hampton, New York, the Humanities Institute, and the Southampton Arts Program, and with endeavors that extend to the Turkana Basin Institute in Kenya and the Ranomafana National Park in Madagascar, SBU sustains an international reputation that cuts across the arts, humanities, social sciences, and natural sciences.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
If you need a disability related accommodation, please call the University Human Resource Services Department at (631) 632- 6161 or the University Hospital Human Resources Department at (631) 444-4700. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed online at the University Police website at http://www.stonybrook.edu/police.
Official Job Title: Staff Assistant
Job Field: Administrative & Professional (non-Clinical)
Primary Location: US-NY-Stony Brook
Department/Hiring Area: Campus Residences/Residential Programs-Stony Brook University
Schedule: Full-time Day Shift 8:30 am - 5:00 pmCampus Residences/Residential Programs-Stony Brook University
Posting Start Date: Jun 9, 2017
Posting End Date: Jun 23, 2017, 10:59:00 PM
Salary: Commensurate with experience within range of $39,403 - $42,500
Salary Grade: SL2