Philanthropic Services Gift Processing Specialist

Jun 09, 2017
Institution Type
Four-Year Institution

Philanthropic Services Gift Processing Specialist

Humboldt State University

(Job #17-49) Administrative Support Coordinator I, Philanthropic Services Gift Processing Specialist, $2,846-4,619. Appointments are typically made at the beginning of the salary range. This is a full-time, 12-month, benefitted position with a one-year probationary period in the department of University Advancement.

Position Summary: This position is a part of the team responsible for the processing of donations to Humboldt State University. This position is responsible for the upkeep of records in the Raiser's Edge database which includes appropriate documentation for transactions, and facilitating donor communications including pledge reminders, gift acknowledgments and receipts. This position will interact collaboratively with other campus units and must possess excellent customer service skills, and when needed, field phone calls from donors with questions about their giving.

Duties: Coordinate the entry, acknowledgement, receipting and documenting of gifts according to GAAP, CASE and IRS standards. Ensure that all gifts meet donor intent. Securely process recurring and online transactions in Raiser's Edge. Receive, enter and process credit card transactions ensuring that all cash handling policies are followed. Produce mass customized gift/event acknowledgments, receipts and reminders and for a variety of gift programs. Maintain proper documentation of transactions. Field questions and concerns from donors about their giving.

Use discretion to correctly update all constituent records according to established standards. Use reasoning and judgment to develop practical, thorough, and creative solutions to common and unique problems. Enter new constituents into the database as they are either acquired as donors or new constituencies are discovered. Train new and existing users in Raiser's Edge and in our data handling policies. Help maintain and document our data entry policies and standards. Perform assigned global changes and updates to records

Assist in receiving data requests from campus. Run pre-written reports with minor changes to provide divisional and campus stakeholder gift reports. Run assigned queries and lists for communications. Maintain a calendar of fundraising reports and communications

Minimum Qualifications: The equivalent of a high school diploma and several years of progressively responsible administrative support experience.

Knowledge, Skills and Abilities: Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods. Must have the ability to communicate effectively with a diverse population. Must be attentive to detail and work effectively independently as well as within a team environment. Confidentiality and discretion are essential. Must have the ability to work effectively in a large, complex, dynamic, and sophisticated organization. Must know Microsoft Office Suite, including dynamic Word merges, graphs, charts, and pivot tables. Must have ability to interpret and apply policies, laws and regulations governing charitable giving; experience with relational databases, preferably Raiser's Edge. Must know cash handling and cash handling policies including transaction documentation. Must have ability to efficiently contribute to multiple projects, set appropriate priorities and meet competing deadlines. Must use desktop computer, phone, fax and document scanner.

Preferred Qualifications: One year of experience working with relational databases, preferably Raiser's Edge; one year of experience working in nonprofits or in higher education; knowledge of financial data, accounting and reporting; and experience in handling cash transactions.

Application Procedure: Please note that Humboldt State University now requires application materials to be submitted electronically. If assistance is needed, the Human Resources & Academic Personnel Services office (located in Siemens Hall room 212) has a computer station available and our front office team would be happy to assist you. Qualified applicants should submit electronically the following materials:

-Letter of Interest;
-HSU Employment Application at
-Resume or Curriculum Vitae;
-Contact information for at least three professional references

Submission of the application materials should be sent as email attachments to

Please include your last name and the job # (17-49) in the subject line of the email.

Application Deadline: This position is open until filled. The first review of applications will be Wednesday, June 21, 2017.

HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Human Resources
Siemens Hall - Room 211
Arcata, CA 95521-8299
(707) 826-3626
Fax: (707) 826-3625

It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education - or activities only part of which are qualifying- -will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus.

Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. The successful candidate for a position at HSU is required to be fingerprinted through the Humboldt State University Police Department or their local law enforcement agency. The results of the fingerprint process must be received by the university prior to the candidate’s appointment. The cost of the fingerprinting is borne by the university.

Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at

Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race,religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.