Community Services Specialist/ Parking Services (POOL)
Employment Status: Permanent / Probationary & Temporary "non-exempt" positions (with the possibility of the full-time positions converting to probationary)
Work Schedule: To be arranged. Shift work potentially includes nights and weekends.
Deadline: A pool of qualified candidates will be established for current and future vacancies. Qualified applicants will be kept active from January 1, 2017 through June 30, 2017.
Under the supervision of the Director of Parking Services, and the lead directions of the Community Service Specialist Lead, the incumbent will have primary responsibility for parking related functions including parking access by the campus community and general public, information and enforcement of regulations and laws. General duties include patrolling campus parking lots, enforcing parking regulations and performing community service functions related to parking. Specific duties include interacting daily with the diverse campus community and general public, providing general information, effectively dealing with difficult situations with tact and discretion, issuing citations for parking violations, providing testimony in court, interpreting university policies and laws of the State of California, immobilizing and impounding vehicles, providing motorist assistance with battery jumps and vehicle unlocks and using law enforcement communication devices. Additional duties include providing traffic control and placing traffic control devices to facilitate traffic flow during peak hours, special events and emergencies, maintaining parking related records and equipment, and performing other duties as assigned.
Entry to the first level within this classification requires high school level reading and writing abilities and possession of a valid California Driver's License. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.
Knowledge and skill requirements:
- Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking.
- Working knowledge of alarm and radio systems.
- Ability to detect and respond appropriately to potential hazardous or crime situations.
- Ability to observe and recall details and incidents.
- Ability to act and resolve parking and traffic problems.
- Ability to write standard incident reports in a clear and concise manner.
- Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel.
- Ability to handle sensitive situations with tact and confidentiality.
Current employees will be given preferred consideration.
Applicants must successfully complete a background investigation to include criminal records check, DMV check, fingerprint check and prior work history.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)