Facilities Operations Rep

Coral Gables, Florida
Jun 08, 2017
Institution Type
Four-Year Institution
The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

POSITION SUMMARY: The Facilities Service Representative is responsible for performing support functions in assigned areas to maintain an attractive, safe, and functional condition of the School of Law complex. The Facility Service Representative is responsible for performing all facilities related functions including preparation and completion of work orders, event set-ups and maintenance of storage facilities and is responsible for all incoming and outgoing mail for the School of Law and the Law Library and This position performs a variety of general duties that include interior and exterior building and classroom inspections, event setups, classroom setups, furniture, and fixtures repairs, deliveries, and moving and maintaining comprehensive inventory of in-house and off-site archived documents. This position manages material availability and inventory. Individual assists with installation of artwork and banners, and other duties as assigned. The Facility Service Representative acknowledges, fulfills and closes work order requests. The Facility Service Representative works with minimal supervision.

REPORTING RELATIONSHIP: Reports to the Director of Facilities


Keeps classrooms organized and stocked with teaching supplies Monday through Friday. Performs furniture setups for events, classrooms, offsite facilities, office moves, and rearrangements for functions as required. Checks the facilities help desk Track-IT system for assignments. Checks the EMS master event calendar system for assignments. Prints, notates completion or action necessary to complete, and updates this online system with time resolution, and date completed.

Performs and completes interior and exterior building inspection checklist on a weekly basis. Notates action items requiring resolution. Completes classroom inspection checklist on a daily basis. Notates action items requiring resolution. Ensures all fire exits and hallways are maintained clear and items are disposed off in a timely manner.

Maintains on-site and off-site storage rooms in an organized manner, updates spreadsheets, and follows document retention destruction schedule. Ensures that confidential, sensitive information and data of the School of Law, students (exams), faculty (evaluation), and employees are secured and disposed of in accordance with the School of Law policy guidelines established by each business unit. May be required to use own vehicle to retrieve items from offsite locations.

As requested provides on site building coverage for School of Law events, and/or in the event of emergencies, and/or as directed by the School of Law Disaster Recovery Team outside of the regular work schedule to include before and after hours, weekends, and holidays. Responds timely to calls on cell phone during these events.

Responsible for the daily receipt, multiple deliveries and collection of all mail for the School of Law community including the sorting of all first class mail, bulk mail and packages for all departments within the School of Law and the Law Library and the collection and distribution of mail to student organizations. Communicates information about mail services, policies and procedures directly to faculty, administrators and other members of the School of Law community, as required. In addition, the Facility Service Representative coordinates delivery and pick-up for express mail service carriers and prepares international packages for Federal Express, UPS, RPS, and other Services. Prepares international packages and air bills for faculty, as requested.

Delivers paper and other consumable supplies to School of Law offices.

Checks building restrooms two times per week to ensure cleanliness and adequate supplies. Generates work order request if action is necessary. Completes inspection report during each visit

Takes pictures and updates the Security and Facilities Department Photos folder for Risk Management with updated pictures of office furniture and fixtures.

Performs other duties, tasks and special as required, assigned or directed, with or without accommodations.

May be required to use own vehicle to retrieve items from offsite locations.


Generally utilizes radio communications, maintenance equipment, to include but not limited to hand tools and light power tools, ladders, and standard office equipment such as telephone, copier and fax machines.Possesses the ability to stand and/or walk for long periods of time. Position requires lifting (20lbs to 60lbs), carrying (10lbs to 45lbs), push and pull of heavy objects (10lbs to 60lbs); all these include but are not limited to furniture (Chairs, Tables, Filing Cabinets, Bookshelves), etc. and other fixtures.Ability to travel to off-site locations as required or scheduled. Maybe required to use own vehicle to transport items from off site locations.


Minimum qualifications include a High School Diploma and two years previous experience in building maintenance is desirable,Excellent English skills (both verbal and written) required.Good interpersonal skills to interact with faculty, instructors, administrative staff, library staff, student organization, over 1300 students, three party individuals, including Physical Plant and Unicco personnel.Good organizational skills with the ability to handle multiple priorities and demanding deadlines.Knowledge of a variety of hand and power tools.Knowledge of MS Word, Excel, Outlook.Valid driver license.Maybe required to use own vehicle to transport items from off site locations.

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!