Advisor and Career Coach
The Advisor and Career Coach provides holistic support and services to guide undergraduate students in achieving succcess at NLU by creating an academic and career plan to lead the student to graduation. This position is the main support person for an assigned population of approximately 150 undergraduate students during their enrollment at the institution and has primary responsibilty for resolving barriers to retention and providing proactive support. This position advises students on academic programs, curriculum, college and university academic policies and procedures focused on fostering their retention by developing, implementing and monitoring an academic action plan for success. The Advisor and Career Coach also provides intensive career guidance, helping the student to develop an action plan for being career ready upon graduation. The Advisor and Career Coach is under the supervision of the Director of Academic Advising and is a member of the Provost division, working closely with faculty and with staff from other student service units as Student Finance, Admissions and Registrar, serving as the student’s primary point of contact for questions and assistance.
• Provided the assigned population of students with structured, proactive outreach by coaching them to success from start to completion
• Guided assigned students though a pre-developed career preparation process with term by term milestones
• Advised students towards completion of degree requirements and create academic plan for each student
• Assessed data and retention systems, including Starfish, to identify and proactively engage at risk students and assist students on SAP/SAR
• Course registration process is effectively Managed for each student
• Ensured student success by working closely with program faculty in assigned programs to monitor at risk students
• Successfully taught one career readiness seminar course per term to assigned advisees
2-3 years of experience working in a university/college setting with culturally-diverse adult students, preferably in an advising or student services role. Some experience assisting students in career development tasks.
Must have excellent written, verbal and interpersonal skills and a solid understanding of the structure of a university (i.e. academic programs, curriculum and administrative units) and strong organizational skills. Proficiency with Microsoft Office applications and demonstrated administrative skills with experience in organizing, planning, implementing and evaluating programs as well as developing organizational goals and reporting.
Ability to function independently and as a member of a team in a constantly changing environment; and demonstrated experience in being a student-centered professional. Patience and flexibility working with individual students is essential.
Master’s Degree is required in related field along with knowledge of student and adult development theories and current trends in academic and student affairs.
Candidates must have the ability to work a flexible schedule. One evening per week will be required, and weekend work may be necessary; Occasional travel between campuses or to offsite locations