Job Summary The Program Coordinator II / User Support Coordinator is responsible for the day-to-day user support and administrative/clerical activities of the APS based SER-CAT facility located at the Argonne National Laboratory in Argonne, IL The position serves as the primary point of contact for SER-CAT Members, Associate Users and APS General Users at the facility and is responsible for coordinating user-access activities, including scheduling, reporting, and maintaining website information for user access. The position is also responsible for maintaining compliance with the APS and UGA policies, reporting to the Sector Manager and SER-CAT Administrative Office, maintaining onsite financial records, and providing administrative support to both users and operational staff. Minimum Qualifications Completion of a master's degree with 2 years of related experience; OR completion of a bachelor's degree and 4 years of related experience.