Associate Director, Admissions (Exempt)
This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.
This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Salary Range and Max Salary
The application deadline is: Wednesday, June 21, 2017.
Salary is commensurate with experience.
Conditions of Employment
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.
Campus Marketing Statement
California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.
Department Marketing Statement
The Office of Admissions is a major unit within the Division of Enrollment Management and Student Services and is responsible for undergraduates and graduates, Special Session, the International Student Services Office, and special programs including application processing , evaluation of academic credentials applicable to admissions and graduate requirements, maintenance of student records, and compliance with INS regulations governing admissions and enrollment of international students.
Under the administrative direction of the Director of Admissions, the Associate Director plans, organizes, coordinates, and supervises all admissions evaluation units (undergraduate, graduate, international, Extended Education and Transitory), the application processing unit, the scanning unit, and coordinates these units within the Admissions Office with other University offices and programs. Formulates, implements and provides interpretation of policies and procedures regarding all matters related to the daily operations of the Admissions Office. Supervises and trains subordinate staff and monitors the operations and work flow for the processing and evaluation functions of the Office of Admissions.
Required Education: Bachelor's degree from a four-year college or university.
Preferred Education: In addition to required education - Master's degree in a related field such as Student Personnel, Higher Education Administrative, Information Technology or Personnel Management is highly desirable.
Required Experience: Five to eight (5 - 8) years of professional experience with two years of supervisory/managerial experience. Proficient in the use of on-line student information systems.
Preferred Experience: Four years of experience in a public university with a diverse student body.
Required Knowledge, Skills, and Abilities:
- Demonstrate comprehensive knowledge of university admissions and evaluations operations.
- Thorough knowledge of PeopleSoft student information system and laws/rules regarding residency for tuition purposes.
- General knowledge of principles, problems, and methods of public administration, including organizational, personnel, and fiscal management, advanced statistical and research methods, techniques used for hiring, performance evaluation, and motivating employees.
- Thorough knowledge of FERPA and national practices and procedures to ensure compliance.
- General knowledge of the technology available to automate unit functions.
- Ability to rapidly become familiar with Admissions programs, CSUDH procedures and policies, CSU admission requirements.
- Provide strong leadership in the development and implementation of program policies, regulations, procedures, and precedent cases related to Admissions.
- Provide sound recommendations based on state or institutional policy.
- Effectively communicate verbally and in writing with a diverse community.
- Select, supervise, train and evaluates staff.
- Coordinate multiple tasks, projects and deadlines.
- Research and make decisions on validity of courses, grades, and transcript coordinate.
- Learn and use administrative computing systems at advanced level.
- Adapt and learn new computer systems or software modules as needed.
- Establish and maintain effective working relationships within a diverse environment.
- Highly effective interpersonal skills.
- Consultative decision-making
- Demonstrated strengths in leadership, planning and evaluation.
Specialized Materials: The position activities may require the use of the following equipment, machinery, tools, vehicles or office equipment:
During the performance of the duties and responsibilities of the position, the incumbent may be required to utilize: personal computer, photocopy machines, telephones, calculators, and fax machine. They may also need to use a vehicle to drive to off campus meetings and/or events.
Under the administrative direction of the Director of Admissions, the Associate Director plans, organizes and coordinates the functions of admissions evaluations (undergraduate, graduate, international, Extended Education and Transitory), and the application processors which includes the scanning unit. Coordinates functions of the Admissions Office with other University offices and programs.
Administers policy in the operation of the Admissions Office including the management of the clerical and professional staff in their performance, which includes all aspects of Admissions; general education updates, admissions evaluation, application processing, and transfer credit processes.
Interprets policies and procedures related to Admissions to the university community, the general public, and other educational institutions. Consults with other academic and administrative offices when directed, analyzes and reviews operational processes, and makes recommendations for changes as needed.
Prepares written guidelines and directives regarding all admissions evaluations and application processing, and other matters relating to Admissions in accordance with system and campus policy.
In conjunction with the Director of Admissions, recruits, manages, supervises, and evaluates staff involved in all admissions evaluations, application processing, and transfer credit.
Assists in coordinating enrollment time lines with Application Processing, Registration, Accounting Services, Extended Education, Information Technology, Financial Aid, Institutional Research, and academic departments in preparing and editing files according to ERS reporting requirements of the Office of the Chancellor.
Serves on University committees, community, and professional groups as a representative of the office for the purpose of explaining and clarifying policies and procedures. Makes recommendations for improving services to various constituencies when appropriate.
Provides direction and leadership in the implementation, improvements, and ongoing usage of PeopleSoft and Onbase for the Office of Admissions. Oversees the admission process and helps establish skill enhancement and/or performance improvement programs. Makes recommendations for the enhancement and expansion of existing systems. Maintains close working relationships with other members of the Admissions, Records, and Student Information Services units to develop, improve, and communicate policies, practices, and services. Develops and updates training guides for Admissions staff and works with the Director on process mapping.
25% - Supervision and Training:
Monitors the operations and the work flow for the processing and evaluation functions of the Office of Admissions. Develops and maintains regular and ad-hoc reports to monitor the status of work flow and to provide critical data and information to management. Recommends, develops, and implements changes and improvements to streamline and shorten processing times and to meet University enrollment goals. Conducts long range planning of work including recommending change in practices and procedures impacting the unit. Works with the Director of Student Information Services to set business processes training standards. Disseminates work expectations, prepares performance evaluations, and coordinates the work flow of the staff. Provides supervision and leadership to the Admissions Processing and Evaluation Team. Provides yearly staff evaluations for all direct reports.
10% - Admissions Application Management:
Interprets CSU Policy and Title 5, California Education Code of Regulations for application processing and residency for staff. Provides proper training for staff in and outside the Admissions Office. Meets with applicants requiring special attention to potentially make policy decisions outside of our traditional procedures. Ensures the Admissions Office is adhering to CSU admission procedures and provides training to staff of those requirements.
5% - Other Functions:
In the absence of the Director, provides leadership and direction for all of Admissions. Performs other duties and special projects as assigned.
To Apply, please visit: http://www4.csudh.edu/hr/job-opportunities/
To apply for this posting (Non-CSUDH Employees):
Step 1: Select and read the qualifications for the position you are interested in
Step 2: Click 'Apply Now' at the bottom of the screen
Step 3: Login or Register (Create Username and Password)
Step 4: Select apply with or without resume
Step 5: Provide contact information and answer required questions
Step 6: Click 'Submit'
California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.
California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms please visit, http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/Supplement_English.pdf
Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.
Clery Act crime statistics for CSUDH are available at http://www.csudh.edu/dhpd/dhpd.htm, or by calling University Police at (310) 243-3639.
Upon appointment all candidates must furnish proof of eligibility to work in the U.S.