Asst. Dir., Sys. and Tech./Acad. Advisement Coord.

About The Unit: The University of Chicago is one of the nation's leading institutions of higher education and research. Campus and Student Life (CSL) is a division comprised of several departments that serve the University's 15,000 college, graduate, and professional school students, as well as the campus community more broadly. CSL is importantly charged with the dual task of supporting all students in the University, graduate and undergraduate, and managing multiple campus departments and services that serve the entire campus community. CSL's programs and services focus on supporting student academic success, providing opportunities for personal growth and leadership development, developing community and engagement through the residential housing and dining program, and in areas such as artistic expression, spiritual exploration, and athletic competition. The University of Chicago community includes approximately 5,000 undergraduates and 10,000 graduate, professional, and other students and there are over 300 recognized student organizations working together to create a vibrant and dynamic student life. The University of Chicago is located in the Hyde Park/South Kenwood neighborhood, a racially and economically diverse residential community of 43,000 people on the shores of Lake Michigan, about fifteen minutes south of downtown Chicago. The Office of the University Registrar implements and monitors many academic and administrative polices in coordination with academic units to facilitate faculty teaching and student learning. The Office of the University Registrar acts as the steward of academic and student information and supports institutional planning efforts. The Office of the University Registrar champions the constant renewal of student information systems, adapts operations to changing academic needs, and evaluates administrative processes for service improvements.

Unit Job Summary: The University Registrar's Office at the University of Chicago is recruiting for an Assistant Director of Systems and Technology and Coordinator of Academic Advisement. The Assistant Director's position will be divided into the following areas: Essential functions: 40%: AIS Academic Advisement (Degree Audit) Coordination The Assistant Director provides coordination and support for the AIS Academic Advisement (degree audit) module, including collaboration with the Area Deans of Students in the College, Divisions, and Schools on the curriculum, registration, and academic requirements for academic programs and individual students. Under the direction of the Deputy University Registrar and the Director of Systems and Technology, coordinates the implementation and maintenance of the Academic Information System (PeopleSoft) Academic Advisement module for the College, Divisions, and Schools. Meets with Area Deans of Students and Associate/Assistant Deans of Students to verify graduation requirements and design the structure of each program's degree audit. Builds degree audit reports to meet the needs of the individual academic units using the AIS (PeopleSoft) Academic Advisement module. Reviews academic program and curriculum requirements to ensure they are coded correctly in AIS. Assists in compiling training materials for staff on the use of the degree audit; documents process and structure for individual program configuration. 40%: PeopleSoft Query Development The Assistant Director collaborates with Registrar leadership and other University academic stakeholders in the design, scheduling, analysis, and publication of reports related to the academic units. Plays a lead role in reporting from the Academic Advisement module of AIS as it relates to degree clearance, awards, and honors for the academic units. Develops new reports for the academic units via the baseline tables for campus community, curriculum management, records and enrollment, and graduation modules. Analyzes and improves existing queries available to staff in the my.UChicago portal. Builds ad-hoc reports as requested by Registrar, academic unit, and support services staff. 20%: Business Process Analysis and Documentation Coordinates with Registrar leadership on change management, training, and communication materials and timelines. Creates new or adapts existing business process documents and/or training materials for faculty, students, and staff. Creates test scripts of Registrar-related functionality in AIS for use during system upgrades. Documents existing Registrar business processes and identifies opportunities to further integrate with AIS functionality.

Unit Education: Bachelor's degree required; Master's degree preferred.

Unit Experience: A minimum of three years of professional experience in higher education with special emphasis in a Registrar's Office or faculty/student support office strongly preferred. Previous experience in higher education working with academic advisement, reporting, business systems, and business processes strongly preferred. This position requires strong leadership, enthusiasm, and energy, and an ability to adapt quickly in a constantly changing environment.

Unit Job Function Competencies: Required: Working knowledge of PeopleSoft Campus Solutions and the underlying table structure of the database. Ability to implement possible solutions using creativity and ingenuity. Excellent organizational skills. Performing multiple tasks within deadlines. Excellent verbal and written communication skills, ability to communicate with clarity, tact, and courtesy, and demonstrate judgment and discretion in the sharing of sensitive information. Preferred: Highly organized and detail-oriented in order to track multiple open issues in a timely, efficient, and accurate manner. Resourceful, flexible and able to anticipate and resolve problems effectively and a capacity for understanding the relationship of specific tasks to the broader operation of the administrative functions. Demonstrated track record of developing and managing relationships; ability to meet deadlines and provide timely execution of assigned projects. Strong planning, organization, communication, project management, and negotiating skills. Strong customer service orientation, the ability to work effectively with a wide variety of constituents, and the ability to work independently without close supervision.

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