We are currently looking for a Field Technician, we are seeking outstanding candidates to join our service team in our Western North Carolina market. As a Field Technician, you will perform a full range of on-site maintenance and repairs on assigned products including technical diagnostics,
break/fix, network installation, removal and customer call assistance As a Field Technician, you will also be responsible to manage your territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction. As a Field Technician you will be given the training and the tools necessary to be successful.
Prior Service Experience on Copiers, Printers or Fax Machines - Preferred
Comptia N+ and/or A+ Certification Preferred
Canon and/or Konica Minolta experience a plus
Skilled Computer Knowledge
AC/DC Circuitry Knowledge
Excellent Analytical and Problem Solving Skills
Good Interpersonal Skills
Excellent Team Player
Excellent Time Management
Excellent Focus on Customer Satisfaction
Network Connectivity Experience Required
Self Motivated and Dependable, Results Focused
Ability to work independently at a customer site.
Must work well with customers and exhibit professional appearance and demeanor at all times
Successful completion of training classes and effective servicing of those products.
Maintains tool kit, supplies, and accurate inventory for assigned territory.
Shows measurable progress in technical abilities, troubleshooting techniques and productivity.
Must maintain the minimum call per day average.
Utilizes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them
and develops familiarity with contents
Must follow the policies and procedures set forth by Advanced Business Equipment
Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction.
Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics,
break/fix, network installation, removal and customer call assistance.
Advanced Business Equipment, Inc. is a locally owned and operated independent dealer providing excellent sales and service to our clients since 1981. We provide a wide range of superior office equipment solutions to businesses and organizations throughout 27 counties in WNC and Upstate South Carolina. Product lines for the business include Konica Minolta, Canon, and wide format printing. We pride ourselves in the commitment to great customer service and support; and, we will do everything we can to find the right products to serve our customers' needs.
Mon, 5 Jun 2017 08:54:07 PDT