Salary: $36,600 - $63,300
Title: Custodial/Housekeeping Supervisor
Category: Management and Professional
Department: Plant Services
Date Posted: 06/05/2017
Position Information: The Custodial/Housekeeping Supervisor is a member of the UCR Facilities Services team that supervises the day-to-day custodial and housekeeping operations to ensure and provide a clean, safe and aesthetically pleasing environment for all members of the campus community. Under the direction of the Custodial/Housekeeping Manager, the Custodial/Housekeeping Supervisor provides direct supervision and guidance to a team of Lead Custodians and Senior Custodians. Manages all phases of routine and/or emergency cleaning and general custodial maintenance of all campus facilities including but not limited to classrooms, offices, research labs, meeting spaces, and housing residential communities. Responsible for supervising, scheduling, training and assisting the custodial services team; facilitates procurement of custodial supplies and equipment; manages all custodial related emergencies; and coordinates the locking and unlocking of various campus buildings. Ensures safety procedures and protocols are maintained in all facets of the custodial and housekeeping operations. Provides operational support to other Facilities Services units as necessary. Facilities Services is one of the largest departments at UC Riverside employing nearly 400 career employees. Facilities Services provides exceptional service in maintaining an environment conducive of teaching, learning, living, working and research for the entire campus community. The department maintains buildings, facilities and landscape totaling over 6 million square feet across 1,350 acres of campus. We are a team of service oriented professionals focused on exceptional client engagement, continuous improvement and development opportunities. **UC Riverside career employees who have passed their probationary period will receive priority consideration for this position. If a qualified pool of internal candidates is not identified, qualified external candidates may be considered at the discretion of the hiring department.** This posting is for 2 openings: (1) Graveyard shift: Sunday - Thursday from 10:30 pm - 7:00 am; supervises 12 FTE. (2) Swing shift: Monday - Friday from 4:00 pm - 12:30 am; supervises 16 FTE.
Minimum Requirements: Verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-task and time management.
Working knowledge in custodial and housekeeping services.
Basic computer applications skills.
Working knowledge of and ability for decision making, reasoning, ability to develop original ideas to solve problems, and perform operations analysis, and quality control analysis.
Working knowledge and skill in effective interpersonal and work leadership skills to provide guidance to other personnel.
Ability to read, write and perform basic arithmetic calculations.
Ability to ensure that custodial and housekeeping staff provide timely, accurate and appropriate response to routine custodial/housekeeping issues as well as emergency response to more urgent situations.
Ability to effectively communicate quality and service standards, departmental policies, procedures, goals and expectations to staff. Ability to motivate staff to provided the highest level of service to campus constituents at all times.
Ability to develop and maintain knowledge and understanding of applicable laws, rules, regulations, and internal policies.
Ability to develop and maintain working knowledge in the use and care of power equipment, hazardous materials, biohazardous materials and clean room policies and procedures. Ability to provide staff guidance and properly train on use of equipment, materials and safety policies and practices.
Ability to work with diverse populations.
Preferred Qualifications: Knowledge in material ordering, material management, developing cost control procedures and inventory controls. Knowledge in cost estimating for custodial services and developing written proposals for services.
Ability to work independently. Skill to review, prioritize, and distribute work orders, routine work, emergency requests, and to schedule the necessary staff, materials, and equipment to accomplish tasks.
Proficiency in analyzing information, problems, situations, practices, or procedures to identify relevant concerns, identify patterns or tendencies, and formulate logical and objective conclusions.
Skill in accurate record keeping with attention to detail.
Ability to speak and write in Spanish.
Proficient knowledge and skills in Microsoft Office Suite (Outlook, Word and Excel) and internet browsers. Ability to produce and provide reports on inventory/equipment, schedules, staffing, etc.
Additional Information: In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey. \
- Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
- In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
- U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
- Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- U.S. News and World Report's Best Graduate Schools (2016) including:
- Graduate School of Education - 62nd among ranked schools
- Bourns College of Engineering - 71st among ranked schools
For information about our generous employee benefits package, visit: Employee Benefits Overview