IT Computer Systems Manager, Level 2 - Provisional (IT Project Manager)


I.T. Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

This job is in CUNY's Classified Managerial Service. The full specification is available on our web site at


Computer Systems Manager




CUNY's Office of Computing and Information Services (CIS) provides central support for the University's information technology (IT) and telecommunication needs. CIS key roles include: supporting the enterprise IT needs of the University; developing new technologies that advance or support the University's core mission; building, upgrading and maintaining the University's network; supporting enterprise applications; operating the University Data Center; operating a central help desk to support campus IT operations; developing a University IT Disaster Recovery and Business Continuity plan; and leading the development of University's ERP Project, CUNYFirst. Within CIS, the Project Management Office provides support services for the enterprise systems in Computing and Information Services through the use of formal project management methods and tools.

Reporting to the Director of the Project Management Office, the IT Project Manager leads a wide range of IT projects including full-life cycle of tactical and strategic systems and development initiatives within a matrixed University through the application of project management tools and methodologies. The incumbent will work with CIS Directors or other functional managers to initiate projects and reach consensus on project scope and deliverables, documented in the project charter. The IT Project Manager will manage the project schedule, scope, issues, risks, resources and vendors assigned to projects and serve as a business analyst. This position requires a senior project manager with strong technical skills and background in areas including identity management, networking, and security.

Key responsibilities include, but are not limited to:

  • Leads a wide range of projects including application development, software and hardware deployment or decommission, and implementations of off-the-shelf and custom software.
  • Acts as an analyst documenting business requirements and/or technical solutions and designs.
  • Develops ongoing use of project plans including baseline targets and forecasted tasks.
  • Executes projects in accordance with agreed schedule, budget, and scope.
  • Reports on variances to the approved project baseline and serves as the liaison for problem resolution and escalation to senior management.
  • Schedules, directs, and documents project team meetings.
  • Identifies, tracks and champions closure of project issues, risks, and change requests.
  • Communicates with project stakeholders including sponsors, steering committees, user community and team members.
  • Manages the coordination of testing and training activities, and quality assurance reviews.
  • Develops milestone charts, dashboards, and project team reports for senior management.
  • Performs other duties as assigned.


  1. Six (6) years of progressively responsible full-time paid information systems technology experience, at least 18 months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.
  2. Education at an accredited College or University may be substituted for the general information systems technology experience at the rate of one year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience. In addition a Master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the 18 months of administrative or managerial experience described above.

This title has multiple levels. In addition to the minimum qualifications above, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will possess the following knowledge, skills, and abilities:

  • Of the six years of minimum experience required, five of those years must be related to the job duties above, additionally at least three years involved in managing large IT projects.
  • Project Management Professional (PMP) certification or equivalent.
  • Knowledge and proficiency in system development life cycle (SDLC) methods and processes.
  • Working knowledge and experience using PMI PMBOK standards.
  • Proficiency with all Microsoft Office tools, including Word, Excel, Visio and PowerPoint with a high degree of expertise in Microsoft Project.
  • Outstanding communication skills with the ability to facilitate group discussions and communications.
  • Technical understanding of Oracle OIM, Microsoft AD, firewall technology, network technology, virtualization technology, OBIEE, and/or PeopleSoft.
  • Ability to articulate needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including technical staff, administrators, faculty and students.
  • Demonstrated leadership capabilities with the ability to communicate and lead a project's vision through delegation and arbitration of conflicting goals while inspiring and motivating project team.
  • Integrity and adherence to the ethical standards of the PMI Professional Code of Conduct.
  • Ability to champion ideas and solutions, multitask under tight deadlines, and work in an environment with competing priorities.
  • Experience working in a college/university environment.


Commensurate with qualifications and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


For full consideration, submit a cover letter with salary requirements and rsum online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:



Open until filled with review of resumes to begin June 14, 2017.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Central Office

Job Title: IT Computer Systems Manager, Level 2 - Provisional (IT Project Manager)

Job ID: 16839

Full/Part Time: Full-Time

Regular/Temporary: Regular


Similar jobs

Similar jobs