Applications Development Analyst IV OR V (Depending on Applicant's Qualifications and Experience)

Long Beach
Jun 02, 2017
Institution Type
Community College

Applications Development Analyst IV OR V (Depending on Applicant's Qualifications and Experience)

Salary: $7,390.00 - $11,004.00 monthly
Job Type: Full-Time
Job Number: 17-089
Location: Long Beach, CA
Department: Instructional & Information Tech Services
Closing: 6/21/2017 4:00 PM Pacific

OPEN RECRUITMENTMANAGEMENT TEAM(Current Vacancy: 100%, 12 Month)

Applications Development Analyst IV: Range 16 ($7,390 - $8,981)
Applications Development Analyst V: Range 19 ($9,053 - $11,004)


Provides technical production support for an Integrated Data Management Information System (Student, Financials, HR/Payroll) and any third party systems integrated with this system. The analyst/programmer develops specifications, performs system design, develops complex applications programs and troubleshoots the applications. Implements and documents complex application programs based on the organization's development standards. Works with a team of technical staff that develops and maintains the Student Finance, Financial Aid, Human Resources, Finance and Student Administration Environments.


Under the direction of the Director, Applications Development and Support, provide senior level technical/functional production support for PeopleSoft Student and Financials Systems which also includes cross training of staff. This also involves troubleshooting and solving production issues, aiding the functional staff in utilizing the system more efficiently and providing technical support for upgrades, modifications or reporting needs from campus users. This position will work as an integrative team member with both technical and functional staff and also be key resource in providing the analysis and delivery of the data from the data warehouse.



The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class

  1. Analyze, design, code and unit test application solutions from requirements using defined processes and procedures.
  2. Participate on project teams to implement new system functionality.
  3. Document code changes throughout the development process.
  4. Provide technical analysis and testing of PeopleSoft bundles, PeopleTools and PeopleSoft upgrades as well as LBCC customizations.
  5. Provide estimates and timelines for development projects and deliverables.
  6. Deliver effective solutions on time and adhere to development and quality standards.
  7. Provide technical support for campus applications collaborating with all business analysts and users.
  8. Undertake special projects as directed including working with other subject matter experts.
  9. Work with vendors to resolve problems with third party applications interfacing to the integrated data management information system.
  10. Performs related duties as required or as assigned.


The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  1. Troubleshoot Student and Financials Systems production issues, resolve PeopleSoft trouble tickets, and provide functional/technical training as needed to staff.
  2. Determine enhanced system features desired, reports needed, and scope effort. Responsible for keeping up-to-date on upcoming features in new releases as well as designing means to incorporate these features into the campus system.
  3. Research and provide functional/technical campus solutions to areas within Student Administration and financials which need improvement. Direct the application functional staff and technical staff to provide new features fit/gap analysis, specification preparation, development, testing and preparation of time/cost estimates for proposed customizations and project activity.
  4. Provide system design, analysis with portal, data warehouse, and additional self service features available in PeopleSoft. Ensure data quality for all campus reporting via MIS report needs.
  5. Track PeopleSoft delivered changes made to Student Administration and Financials products and helping user verify the updates/fixes and bundle releases. Assist user with testing, test cases, and test approach.
  6. Responsible for reporting of PeopleSoft reported tickets and resolution into campus Production system. Monitor HEUG (Higher Education User Group) reported PeopleSoft issues and identifying applicable ones for campus implementation.
  7. Create and support change control and security standards. Provide system, operational, technical documentation as needed. Impart knowledge to other staff. Work as a tem member with DBA, Network, Web, Business Analysts and other application managers to support PeopleSoft applications and systems.
  8. Perform related duties as required.



Knowledge of:
  1. Development of and supporting PeopleSoft or other integrated data management information systems environment.
  2. In-depth understanding of business processes for Student Administration, Human Resources, Finance in an academic environment.
  3. Third and fourth generation programming languages.
  4. Industry leading programming, web, and mobile technologies such as .NET, Java, XML, JavaScript, PHP, HTML, CSS and SOAP. Knowledge of PeopleSoft Portal.
  5. Application implementation lifecycle skills including translating business requirements into technical designs, contributing to fit/gap analysis, application configurations and technical specification.
Ability to:
  1. Independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution.
  2. Develop solutions where precedents do not always exist.
  3. Be proactive, anticipate competence interpreting and communicating information.
  4. Use reflective listening skills when working with others.
  5. Assist others in completing assignments and providing work direction and training to others on new skills and procedures.
  6. Plan and work on shared projects.
  7. Participate successfully in a team environment, perform knowledge transfer, motivation to achieve common objectives.
  8. Communicate effectively both orally and in writing.
  9. Demonstrate strong interpersonal skills as well as effectively interact with a variety of staff and management with varying technical skills and knowledge.
  10. Demonstrate strong customer service skills and a desire and willingness to learn and implement new technology.

Education, Training and Experience:
Bachelor's Degree from an accredited four-year college or university in Computer Science, Information Systems, Computer Information Systems, Engineering or related field. Three years of hands-on experience including experience developing and/or programming SQR, BI Publisher, Cobol, Application Engine, PeopleTools, PeopleCode, Component Interface, Business Interlinks, PeopleSoft Application Designer, SQL Server database, or advanced SQL or T-SQL; or an equivalent combination of training and experience is required.

Licenses; Certificates; Special Requirements:
A valid California driver's license and ability to maintain insurability under the District's Vehicle
Insurance Policy may be required for certain assignments.


Knowledge of:

  1. Extensive database design and/or data warehousing background in Microsoft SQL Server or Oracle.
  2. SQL and use of SQL Plus or Query Analyzer.
  3. Software development life cycle/methodology.
  4. System design and development as well as production support of PeopleSoft systems.
  5. Windows clients and NT server versions.
  6. Complex data base management techniques.
  7. Application Messaging, PeopleCode, PeopleGTools, Crystal Reports, SQR, NVision, COBOL, App Engine, Change Assistant, Workflow Administration.
Ability to:
  1. Analyze, design, and implement technology solutions for a variety of college needs, particularly in the areas of Student Administration and Financial applications.
  2. Perform systems and application needs analysis, analyze business needs, design appropriate solutions and see projects through completion with little supervision.
  3. Apply techniques of programming and data structuring to specific problems or requests.
  4. Analyze situations accurately and adopt an effective course of action.
  5. Establish and maintain cooperative and effective working relationships with others.
  6. Participate successfully in a team environment, perform knowledge transfer, motivation to achieve common objectives and the ability to report to multiple managers as necessary.
  7. Plan, organize, and complete work on schedule and specified timelines.
  8. Communicate effectively both orally and in writing when working with diverse campus constituents.
  9. Be responsible for business requirements gathering; business process improvements, fit/gap analysis; process flowing-charting; process workflow, quality assurance and presentation of options and solutions.
Education, Training and Experience:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with major coursework in Business, Computer Science, Information Technology or related field plus course work in project management or administration and a minimum of five (5) years hands-on work experience on PeopleSoft Student (version 8.0 or greater) systems, preferably in the Higher Education product line or an equivalent combination of education and experience. PeopleSoft Financial product version 8+ and business processes and additional training in management and technical areas is required.

Licenses; Certificates; Special Requirements:
A valid California driver's license and ability to maintain insurability under the District's Vehicle Insurance Policy may be required for certain assignments.

Additional Information

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand and walk and lift up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands
While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; observe and interpret people and situations; use math/mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions, and interact with deans, administrators, managers, power and other users, consultants, vendors and others encountered in the course of work.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee works under typical office conditions, and the noise level is usually quiet.

The Long Beach Community College District is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, race, gender, color, language, accent, citizenship status, ancestry national origin, age, sex, religion, sexual orientation, transgender, parental status, marital status, veteran status, physical or mental disability or medical condition, or on the basis of these perceived characteristics.
Disability Accommodations
If you require accommodations in the Application or Examination Process, please notify the Human Resources Office at least two days prior to the closing date, by calling (562) 938-4372.

Transfer Requests
District employees may request to transfer by completing the Transfer Request Form located within the Human Resources website at
APPLICATION PROCEDURES:To be considered a candidate for this position, all materials required should be received in the Long Beach City College Office of Human Resources by the Closing Date. Incomplete application will not be considered and disqualified from further consideration.

It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied.All information qualifying an applicant for the position must be included on the Long Beach City College application. Do not submit a resume with the application. Resumes will be removed from applications.
A complete file consists of all of the following:
  1. Completed electronically signed Long Beach City College application electronic form.
  2. Copies of college transcripts showing college coursework and/or degrees. Unofficial copies are acceptable during the application process. Candidates not holding the education requirements for a position must attach a statement in lieu of transcripts requesting an evaluation of experience to meet the position requirements.


Applications will be reviewed for eligibility. Only applicants meeting the minimum qualifications will be invited to participate in the examination process at their own expense.

The supplemental examination application is the first phase of the examination process. Please answer each question thoroughly. They will be read and scored by Subject Matter Experts. You must pass all phases of the examination process to be placed on the eligibility list.

Supplemental Questions (Pass/Fail) Screening: TBD
Performance Examination: TBD
Qualifications Appraisal Interview: TBD
(Qualified candidates will be notified in writing of the time and location)

The district contributes to medical, dental, and vision insurance for the employee and eligible dependents, and life insurance for the employee. Benefits also include 21 vacation days and 5 management leave days.
01 Describe your work education and training as it relates to this position. Include your level, years of experience, number of PeopleSoft implementations, PeopleSoft/Oracle training programs or certifications, college courses and degree, etc. How have you kept current with PeopleSoft modules?
02 Please describe your knowledge and experience in an organization supporting development of PeopleSoft Student Administration, PS HR/Payroll, and PeopleSoft Financials. Include the type of organization and your specific role(s)/responsibilities. Include the versions of PeopleSoft used as well as the modules supported and length of time supporting.
03 Describe your experience using PeopleSoft software suite such as PeopleTools, BI Publisher, Mobile app development, SQL, SQR, PeopleCode, App Engine, Cobol, Component interface, and Query as well as any third party tools incorporated with PeopleSoft. Describe years of hands-on experience and how these products were used. Be specific in describing your expertise in these tools. Exams will be given at the interview.
04 Describe your responsibilities, if any, in creating technical documentation such as requirements specification, design specs, test specs, project migration specs and your experience utilizing change control. How have you managed PS migrations of projects? What means have you used in documenting customizations to the delivered PS product?
05 The Application Development Analyst must provide technical mentoring to current staff and work with functional support staff to support the PS operational systems. Describe your experience in the development and implementation of training programs. What specifically did your training encompass and how was training delivered? What was the largest group trained?
06 The Application Development Analyst troubleshoots production, application, data and reporting problems for all PeopleSoft System areas as well as other applications systems. Describe the steps you would use to troubleshoot an application issue. Site specific examples of problems that you identified and how you solved them. What is your experience level with Oracle Support and other user groups affiliated with PeopleSoft? Describe your experiences (if any) working with Oracle Customer service.
07 The Application Development Analyst must be able to effectively manage all the projects assigned. He/she shall be experienced in project planning, scoping and estimating. Describe your experiences in this area. Describe the teams you have led and your role.

Required Question

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