Administrative Assistant, Department of Psychology

USA, Denver, Colorado
$14.76 - $15.75 per hour
Jun 02, 2017
University of
Position Type
Institution Type
Four-Year Institution

The Department of Psychology is a highly collaborative, research-oriented department that values interdisciplinary approaches. The department consists of more than 23 full-time faculty as well as of part-time, emeritus, adjunct, and research faculty. Our Ph.D. program has about 40 students and we have approximately 500 undergraduate majors.

Position Summary

The Department of Psychology is seeking a full-time, benefitted staff member who is enthusiastic and welcoming when greeting clients, visitors, faculty, staff, and students. Answers Psychology/Clinical main phone lines and directs callers to the appropriate individual. Assist clinical directors in the Child and Family Psychology Center. Maintain mail room, copier/printer room and supply closet, manage C-Cure door access, assist faculty and students with registration- and advising-related processes. Supervise work study students with department projects, and approve bi-weekly time cards. Reconcile department's p-cards and submit to department coordinator, and assist department budget managers with reimbursements by entering direct pays in DU banner system. Assists with year-end honor awards ceremony by collecting nominations, create attendance lists, and prepare award certificates. Other duties as assigned by the Department Chair and/or Budget Manager to support department functions and to be a backup for other staff members.

Essential Functions

  • Greeting and directing walk-ins and answering in-coming calls to main phone lines for the Psychology Department. Assist faculty and students with registration- and advising-related processes, assist manager with reconciling monthly p-cards packets, and processing reimbursements by entering direct pays. Assist with the yearly honor award ceremony.
  • Giving door access to faculty, staff and students through C-Cure, checking inventory/p-card holder to order department office supplies and purchase supplies for faculty, distribution of mail and send out packages by FedEx, monitoring copier & printers, public printers for supplies and repairs, maintaining log/distributing/ordering building keys, submit facilities work requests for general maintenance for Frontier and Nagel Hall.
  • Assisting clinical directors: maintain computer records of client case files, monitoring client payments, process deposits, prepare caseload reports, create permanent hard files for each opened case, and assist with externship/internship processes. Incoming calls to setup comprehensive neuro evaluation testing with parents (average 2 hours per day).
  • Supervise student employees. Train, coordinate and supervise a team of undergraduate student employees in administrative positions to assist with a range of functions, including the maintenance of the department infant database.
  • Infant Database. Coordinate with State of Colorado Department of Public Health & Environment to continue the infant database.
  • Type, proofread, photocopy and email a variety of documents for the clinic director, and other duties as assigned by the Department Chair and/or Budget/Administrative Manager to support department functions.

Knowledge, Skills, and Abilities

  • Ability to read, interpret and compose documents, instructions, statements, reports and correspondence.
  • Ability to communicate effectively orally and in writing.
  • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
  • Ability to compute rates, ratios, and percentages and to draw or interpret charts.
  • Ability to carry out instructions in oral, written, or diagram form; ability to apply common sense and deal with problems involving several variables in standardized situations.
  • Ability to maneuver around the office and the campus.

Required Qualifications

  • High School Degree.
  • 1 year of office experience or training.
  • 1 year of customer service experience.
  • Excellent interpersonal and numerical skills.
  • Experience using database programs and updating website content.

Preferred Qualifications

  • Bachelor's degree.
  • 2 years of administrative/office experience.
  • Spanish speaking proficiency.

Work Schedule

Monday-Friday, 9:30am-6:00pm

Application Deadline

For best consideration, please submit your application materials by Friday, June 9, 2017.

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply. For questions about this position, please contact Laurel Shurtleff at

Please include the following documents with your application:

  1. Resume
  2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.

All offers of employment are based upon satisfactory completion of a criminal history background check.