Instructional Technology Specialist 2017

Jun 01, 2017
Institution Type
Community College

Instructional Technology Specialist 2017

MiraCosta College

To view the full job posting and apply for this position, go to:

Discipline or Department: Academic Information Services

Position Type: Staff/Classified

Hourly Rate or Monthly Salary: starting $5,879.50 per month

Working Hours: One regular, full-time position in Academic Information Services (AIS). The person selected for this position will be subject to assignment to any district facility during any hours of operation based on the needs of the District.

Special Instructions to Applicants:
In order to be considered for this position, you must submit the following items:

1. Application for classified employment on which you list all relevant experience.

2. One page cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience relates to the Representative Duties and the Desirable Qualifications listed.

3. Current resume summarizing your educational background and work experience.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications. Legible unofficial copies are acceptable. If a degree(s) was earned, the transcripts must indicate that the degree was awarded. Any degrees/coursework used to meet this requirement must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation. Transcripts from a college or university outside of the United States must be accompanied by a detailed evaluation from a formal evaluation agency. A list of agencies can be found at

NOTE: Do NOT attach additional documents as they will not be considered.

SUPPLEMENTAL QUESTIONS: Please be advised that once you are in the system, you will be asked to respond to the following questions:

1. In the last five years, have you worked for a public or private school, college, or university?
2. If you answered YES to question 1, please list the names of all of the public or private schools, colleges and universities for which you have worked.
3. In the last five years, have you installed multiple computer stations and used any automated cloning software packages to set up these stations?
4. If you answered YES to question 3, please list a) the automated cloning software packages used; b) the highest number of computer stations cloned at one time; and c) how many stations you were responsible for installing and cloning during a calendar year.
5. In the last 5 years, have you performed any testing, troubleshooting and successful repairing of computer software or hardware?
6. If you answered YES to question 5, then a) list the platform on which you performed your successful repair; b) list the specific hardware or software you repaired; and c) describe the steps you took to complete the repair.
7. List the computer software you have proficiency using.
8. List the computer hardware you have proficiency using.
9. List the operating systems you are familiar with.

The system will provide you with a confirmation number once your application for this position is complete. The screening and interview committee will review application materials two to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled. Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis (TB) test clearance; 3) proof of eligibility to work in the United States; and 4) fingerprint clearance.

Individuals with qualified disabilities who need accommodation with any aspect of the application and/or interview process should contact Human Resources at (760)795-6854 at least five days prior to the application deadline.

MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment which affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion.

Retired STRS members are not eligible for this position.

Basic Function and Other Details:
Under the direction of the Instructional Technology/Media Services Coordinator, work independently and in concert with other departments providing comprehensive support to faculty, staff and students at multi-platform computer sites; receive, install, inventory and test multi-platform software and hardware to meet instructional requirements at all District sites; provide training to end-users (faculty, staff and students) in classroom and laboratory settings; and maintain, update, and troubleshoot all District-owned software and hardware.

Representative Duties:
1) Accept delivery, inspect, install and test computer equipment and software for all District sites. (E)

2) Troubleshoot, diagnose, and resolve multi-platform hardware and software problems; perform onsite repair. Contact technical support of computer manufacturers for shipment of hardware components and/or replacement. (E)

3) Deliver equipment to and pick up from service centers as required; contact hardware/software vendors for pricing and product information; order hardware, peripherals, and software for all District sites. (E)

4) Train and provide technical assistance to students, faculty, staff, student lab assistants and instructional aides in the use and operation of desktop information technology in such areas as hardware, software applications, Internet operability, Web-based client server applications, and web page design and development.

5) Recruit, select and provide work direction to the student lab assistants and instructional aides in the instructional computing labs; train them in the use, care and maintenance of hardware and software, following lab policies and procedures, and in techniques for assisting students. (E)

6) Provide technical support for the library Internet research labs and online public access computers at all District sites; provide training in multi-platform hardware and software applications for library personnel.

7) Manage lab personnel payroll timesheets, via networked hour tracking system, within budget parameters. Generate detailed wage reports for payroll for processing. Create payroll expenditure projections for budget forecast for the Instructional Technology Coordinator. (E)

8) Assist in the development and enforcement of policies, procedures, configurations, and problem resolutions as appropriate for the District.

9) Create, manage, and implement various databases for the purpose of managing warranty parts and replacement, online trouble reporting and discipline specific applications. Generate and process database reports as requested by staff and faculty.

10) Research, receive, inspect, test, and recommend for purchase instructional technology equipment for curricular use.

11) Provide technical support for non-credit curriculum offered to the public via Community Services, University extension programs and Career Development Services. Coordinate hardware and software implementation and daily program operations. (E)

12) Act as liaison and work closely with the contracted "pay for print" provider's onsite technical staff.

13) Proctor, set up and support delivery of computerized testing banks and current non-credit certification exams, e.g., Microsoft Office User Specialist, Cisco Academy, etc.

14) Install, maintain and troubleshoot a variety of equipment including but not limited to: mass storage devices, scanners, printers, adaptive hardware for disabled students, non-linear editing systems for both audio and video. (E)

15) Install, configure, maintain and troubleshoot multiple operating systems such as Windows, and Mac OS, Unix and other evolving operating systems as needed. (E)

16) Perform duties and responsibilities of the after hours "on call" Instructional Technology Specialist for nights and weekends.

17) Prepare and maintain a variety of computer system inventory records for asset management, procedural documentation and committee/departmental reports.

18) Perform related duties as assigned.

Type of Benefits:
Sick leave, vacation, and holiday pay. Full benefit package which includes employee and dependent medical and dental plans, $100,000 life insurance and income protection insurance, as well as membership in the Public Employees' Retirement System (PERS).

Minimum Qualifications:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Education equivalent to a Baccalaureate degree and closely related work experience;


Education equivalent to an Associate degree in computing and journey-level experience working with computer hardware and software in a technical capacity.

Desirable Qualifications:
Direct work experience in a public or private school, college, or university. Including: 1. A minimum of 5 years of experience installing, troubleshooting, repairing and maintaining inventories of multi-platform computer equipment, peripherals and software. 2. Demonstrated ability to communicate clearly, effectively and courteously with faculty and staff both orally and in writing.

Licenses and Other Requirements: Valid California driver's license and District-approved driving record.

Closing Date: 10/17/0061

First Screening Date:

Human Resources Contact Information:

About MiraCosta College
The MiraCosta Community College District is one of California's 112 public community colleges. The district includes the communities of Oceanside, Carlsbad, Encinitas, Cardiff, Olivenhain, Leucadia, Solana Beach, Rancho Santa Fe, Del Mar, and parts of Carmel Valley.

MiraCosta offers associate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.

The district consists of three campus sites and a robust online education program. The Oceanside Campus, serving about 12,000 credit students, has been located since 1964 on a panoramic 121-acre hilltop site with views of the ocean and mountains. The San Elijo Campus is located in Cardiff, 17 miles south of Oceanside, on 48 acres below the bluffs overlooking the San Elijo Lagoon Reserve. The San Elijo Campus opened in September 1988, and now attracts about 3,000 credit students. The Community Learning Center in downtown Oceanside hosts about 4,000 students in the college's noncredit classes including English as a Second Language, the Adult High School Diploma Program, and other tuition-free, noncredit classes as well as some college credit classes.


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