Yes to College Success Coach (English/Spanish Bilingual)

Jun 01, 2017
Institution Type
Community College


Yes to College Success Coach (English/Spanish Bilingual)

Portland Community College

Requisition Number: 09063

Location: Southeast Campus

Address: 2305 SE 82nd and Division, Portland, OR

Hours of Work: 8 a.m. to 5 p.m. Monday - Friday

Position Status: Academic Professional; Level 3; Full-time; Exempt

Starting Salary Range: $42,429 to $73,568/yr (see "Additional Posting Information" section for details)

Job Close Date: Apply Immediately; This position will close once sufficient qualified applications have been received.

Job Summary:
Continuation of this position is dependent upon annual renewal of funding.

The College Success Coach is responsible for providing a broad range of services in support of high school age students enrolled in the YES to College program. The coach initiates student contact to ensure student success within the program, including advising on GED and ESOL studies, career and vocational advising, evaluating high school transcripts and high school graduation requirements, assisting with course registration, and counseling on attendance and other issues. Coaches research and evaluate available community and college services to assist in removing barriers for students, develop and implement retention strategies, and teach CG courses. Coaches in this classification work independently at an assigned campus or remote site

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.

Paid Leave:
13.33 hours of Vacation leave per month
1 day of Sick Leave per month
11 Holidays
3 additional Personal Leave days per year

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.

- Advise students on program requirements. Develop academic goals. Evaluate student's academic history and education, including transcript evaluation. Introduce students to resources available through the college. May assist students in career exploration.
- Work collaboratively with program faculty and department chair to develop strategies for keeping at-risk students in class. Work collaboratively with other departments to facilitate and address student and program needs.
- Provide support for students experiencing family, personal, or economic crises, which may impact school performance. Help student to access needed counseling services, support networks, community health, or housing services.
- Develop, facilitate, and deliver classroom instruction on various topics such as time management, study strategies, goal setting, learning styles, career planning, and communication skills.
- Consult with a variety of social service agencies in the community explain program requirements generally, or address individual student progress or needs.
- Maintain an active case file on each enrolled student. Maintain accurate case notes and documentation. Ensure confidentiality is maintained. Maintain statistical information and summarize information in reports as needed. Submit required paperwork according to specified timelines.
- Perform related duties as assigned.

Minimum Qualifications:
- The education and/or work history sections of your online application form must demonstrate that you meet all of the following Minimum Qualifications. The information on the resume/cover letter will not substitute for the completed application.
- Satisfactory references and successful completion of the criminal background check are required to meet the minimum qualifications for hire into this position.

Masters in Counseling, Psychology (Counseling, Clinical, School, Applied, or Educational), Social Work, Applied Behavioral Science or Education, required to teach CG 100 and 101 courses.

Experience managing caseload and case files.
Experience assessing student needs and coordinating educational and community based services.
Experience working with students or clients in advising and developing goals.
Demonstrated experience working in an educational or social service environment.
Demonstrated experience working with at-risk and culturally diverse populations.

English/Spanish Bilingual Ability is Required.

In the online application's Education/Employment History sections, include jobs, duties, and dates that show you meet all of the above qualifications.

Considerable knowledge of local, state, and federal rules and regulations around GED and ESL.
Considerable knowledge of GED and ESOL subject area and student challenges in pursuit of these goals.
Considerable knowledge of PCC academic requirements and high school completion requirements.
Considerable knowledge of subject area and faculty issues.
Considerable knowledge of ethnic and cultural issues.
Knowledge of assessment, testing, and the interpretation and application of test results.
Knowledge of available college and community resources and/or programs.
Skill in operating a computer and various supporting software packages.
Skill in delivering public presentations.
Skill in effective advising and counseling techniques.
Skill in analyzing, interpreting and assessing data related to student progress, persistence, retention, success and drop out retrieval.
Ability to work with at-risk and culturally diverse populations.
Ability to prioritize multiple projects and work in an environment with regular interruption.
Ability to maintain a professional demeanor during emotionally charged situations.
Ability to explain policies and procedures/rules and regulations in a non-threatening manner.
Ability to operate a variety of office equipment.
Ability to effectively communicate in oral and written form.
Ability to meet required timelines.
Ability to manage and keep organized detailed information about the program and student progress.

Special/Preferred Qualifications:
Special/Preferred Qualifications:

Meet the instructor qualifications and have the expertise to also teach CG 114 and CG 209.

Significant experience teaching and working with opportunity youth ages 16-20 in a community college setting, high school or alternative education.

Significant experience providing academic advising in an educational setting.

Extensive knowledge of GED, ELL, and retention strategies for working with student's achieving these goals.

Successful experience collaborating with students' families and other professional staff, including district-wide academic advisors, career counselors, faculty, testing, registration, and accounts offices staff.

Successful experience with case management and developing and implementing retention plans for high school-age students to complete their educational goals.

Additional Posting Information:
Additional Posting Information:

- Initial salary placement will normally be at Step 1. Advanced initial salary placement for directly relevant professional, business or industrial experience may be applied for new Academic Professionals.

To apply for this position you must submit:
1. Completed responses to the Required Questions from the Committee - scroll down to see "Required Questions" below - (Attach document)*
2. Completed online application
3. Cover Letter (attach document)*
4. Current Resume (attach document)*

* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.

- Upon hire candidate will be required to supply official copies of transcripts for all degrees earned.

- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.

- This position is included in the bargaining agreement between Portland Community College and the Portland Community College Federation of Faculty/Academic Professional Employees. Employment in this position will require, as a condition of employment, payment of monthly union dues or a monthly fair share fee in lieu of dues through automatic payroll deduction.

- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.

- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

Documents that must be associated with this posting:
Cover Letter
Responses to Required Questions

Documents which can be associated with this posting:

Full Time/Part Time: Full Time

How to Apply
For complete job description and application instructions, visit:

As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.



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