Service Delivery Manager

Employer
CGI
Location
Pittsburgh, PA
Posted
Jun 01, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe


Job Description
Service Delivery Manager

Position Description
We have an immediate need to hire an accomplished Service Delivery Manager with 10+ years of IT experience to join our financial services team in Pittsburgh, PA. We offer an exciting full-time opportunity that includes a complete benefits package with medical, dental, vision, 401k, paid vacation, etc. Your future duties and responsibilities
• Experienced in service delivery processes and end-to-end delivery of complex projects
• Good exposure to project financials with the ability to develop and manage revenue, cost and profitability
• Manage and deliver client engagements on-time/on budget and contribute to a high level of client satisfaction
• Support Client relationship and Business Development. Understand and Address client concerns on resources and delivery
• Track deliverables as per milestones and report to management and all stakeholders
• Manage delivery team and support all aspects of project planning and execution activities
• Provide administrative/operational leadership and ensure work scope, schedule, and budget are well defined and maintained

*LI-DM1 Required qualifications to be successful in this role
• 10+ years of experience in IT industry
• 3+ years of experience as a Delivery Manager
• Service Delivery Management experience
• Strong Project Management (5+ years)
• Technical background with a thorough understanding of the software development lifecycle
• Operational Process development experience
• Exposure to project financials with the ability to develop and manage revenue, cost and profitability
• Apply CGI quality methodologies across the portfolio; understanding a wide range of technologies offerings delivered to a large number of clients.
• Solid organizational skills and ability to work with multiple priorities
• Excellent verbal, written, and interpersonal communication skills interpersonal skills including the ability to work with diverse personalities.
• Solid documentation skills.

Education:
Bachelor's degree in Computer Science, Information Systems, Business or related field At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Skills

  • Delivery Management
  • Project Management


Reference

549244

Company Description
At CGI, we are a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.


Pittsburgh, PA

f789a14e14

Wed, 31 May 2017 14:34:33 PDT

PI97998764