EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES

Location
Pasadena
Posted
May 31, 2017
Institution Type
Community College

EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES
Pasadena City College

Classified Management Position
100% - 12 Months

#017

Exempt Position: This is an exempt position and is not subject to overtime pay.
Management earn 22 vacation days per fiscal year.

Position is open until filled. Review of materials will begin Thursday, June 22, 2017.
In order to be considered for the first screening, application materials must be submitted
no later than Wednesday, June 21, 2017 by 4:00 p.m.


We are looking for candidates who have the desire and ability to create a welcoming work environment that positively engages and impacts our diverse workforce and student population. Our goal is to create an inclusive working environment of collaboration, transparency, support, and shared leadership among all constituency groups: faculty, staff, administration, and students. We are looking for candidates who share the District's vision and willingness to ensure equal employment opportunity, will assist in creating an environment that is welcoming to all, and that will foster diversity and promote excellence.

DEFINITION:
Reporting to the Assistant Superintendent/Vice President, Business and Administrative Services, the Executive Director, Information Technology Services will provide strategic and practical leadership for planning, developing, implementing and maintaining a district-wide infrastructure of information services and technology applications to support academic, student services and business operations. Provides leadership, institution-wide strategic planning, and assessments to monitor and ensure effective enterprise information systems and services, including, but not limited to telecommunications infrastructure, help desk operations, audio/visual production, systems administration, project management of the administrative information systems, database administration and reporting, educational technology, servers, email, mobile and other applications, quality and security controls of administrative applications data, and software development and documentation.

REPRESENTATIVE DUTIES (ILLUSTRATIVE ONLY):
  • Leads, directs and manages the Information Technology Services division and provides leadership and direction by developing and articulating a clear vision of technology uses and benefits.
  • Develops, implements and maintains the District's Technology Master Plan, working collaboratively with campus constituency groups and instructional technology proponents.
  • Provides leadership in the development and management of a comprehensive, pervasive and secure communications network infrastructure addressing the needs and priorities of a globally focused academic institution serving a highly mobile, multi-cultural student population.
  • Provides leadership for the timely design, development, testing, implementation, training, documentation and support of new and existing technology, systems, applications, policies and procedures required to provide flexible and cost-effective, continuous support for quality instruction, student support services, and efficient administrative processes on the main campus as well as satellite sites; oversees information technology infrastructure to maximize efficiency, productivity and access.
  • Coordinates with senior management in Instruction to oversee instructional technology services provided to faculty and staff. Provides support to instructors, instructional labs and classroom technical support,including multi-media instructional platforms, distance education technologies, learning center and library support, media services, internet and cable.
  • Provides leadership and direction to decentralized technology services in student services, fiscal services and human resources.
  • Ensures the delivery of quality technology and support through effective needs assessment; interacts with internal and external customers to define needs, evaluate operations and enact improvements and enhancements; facilitates communication regarding technology issues throughout the District.
  • Oversees the timely installation and maintenance of standards-based technology including network hardware and software, servers, storage technologies, telecommunications equipment, printers, laptops and desktops (both MACs and PCs), video, classroom and virtualized technologies.
  • Provides leadership and college-wide coordination of project management services through all phases of the project life cycle; provide technical advice and guidance to College administrators, faculty and staff, including providing extensive communications to all project team members and stakeholders regarding project status.
  • Facilitates technology improvements by identifying priorities then developing strategies required to fully implement them conjunction with the District's comprehensive planning and budgeting priorities.
  • Anticipates and responds to future technology needs; researches alternative methods, designs and programming concepts to keep the District at the forefront of technological advancement.
  • Reviews and recommends contracts and services for information technology and related services and equipment.
  • Leads the District MIS reporting; ensures that mandated records and reports to external oversight agencies are prepared and/or transmitted accurately, appropriately and in a timely manner.
  • Provides counsel to the Superintendent/President, Board of Trustees, administrators, faculty, staff, and students regarding current and potential District technology
    capabilities and needs.
  • Participates in the district's long-range strategic planning and the development of planned programs of action to carry out the district's mission and institutional goals.
  • Develops and maintains budgets for all areas assigned.
  • Directs, supervises, and evaluates all assigned personnel.
  • Establishes and maintains an effective and efficient organizational structure within Information Technology Services; establishes and communicates clear roles and responsibilities for Information Technology Services management staff.
  • Serves on state and regional technology committees.
  • Perform other related duties as assigned.

    KNOWLEDGE OF:
  • Operational characteristics, services and activities of a comprehensive information technology program.
  • Current technology and products used in academic, student support and business operations.
  • Computer applications, operating systems, hardware, telecommunications, LAN/WAN network infrastructure, systems management and relational database systems implementation and operation.
  • Systems design, selection, implementation and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
  • Systems security controls, permissions and interoperability standards to ensure security and integrity of data.
  • Strategies for developing, implementing and maintaining technology master plans.
  • Administrative Information Systems, such as Banner.
  • Operating systems capabilities and constraints.
  • Project management methodologies.
  • Effective management methods and supervision techniques
  • District organizational structure, operations, programs, policies, procedures, philosophy, mission, goals and objectives.
  • Budget preparation and control.
  • Interpersonal skills, use of tact, patience, and courtesy.
  • Problem solving and conflict resolution in an academic environment.
  • Modern office practices, procedures, equipment, and software applications.

    ABILITY TO:
  • Manage the Information Technology Services division.
  • Plan, prioritize and manage multiple projects simultaneously, including large scale IT projects of a complex nature.
  • Provide effective customer service and end user satisfaction.
  • Manage the technological interdependencies between the institution and instruction, student support services and administrative support functions.
  • Troubleshoot complex systems and problems.
  • Effectively translate user requirements into computer programs and systems.
  • Supervise and manage a wide variety of functions and staff
  • Work effectively in a participatory manner with all segments of the college community and community at large to achieve office and district goals.
  • Work in a multiethnic environment with students who have a variety of learning styles and abilities.
  • Develop and manage budgets.
  • Interpret, apply, and explain rules, regulations, policies, and procedures.
  • Analyze situations accurately and adopt an effective course of action.
  • Ensure compliance with local, state and federal guidelines, policies, rules, and regulations.
  • Select, supervise, train, and evaluate staff; prioritize and assign work to meet deadlines.
  • Establish and maintain effective working relationships with others.
  • Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, staff, and community.

    EDUCATION AND EXPERIENCE
    Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
  • Successful completion of a Master's degree from an accredited college or university in computer science, management information systems, business information management, computer engineering or a related field,
    AND
  • Minimum five years of full-time equivalent professional information technology experience, including at least two years managing technical staff.

    DESIRABLE QUALIFICATIONS:
  • Experience with financial, personnel, payroll and student systems, processes and related software.
  • Experience with Banner.
  • Experience in an institution of higher education, preferably a community college.
  • A creative, innovative and energetic leader; a technologically sophisticated professional who is skilled in various technology applications.

    LICENSES AND OTHER REQUIREMENTS:
  • Ability to travel

    PHYSICAL DEMANDS:
    Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 60 pounds. Will require occasional travel.

    ENVIRONMENTAL ELEMENTS:
    Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

    SALARY AND BENEFITS:
    Compensation is competitive and commensurate with background and experience. Generous fringe benefits include fully paid medical, dental, and vision for employees and their families, and life insurance for the employee.

    CONDITIONS OF EMPLOYMENT:
  • Successful completion of background and fingerprint clearance and TB screening.
  • Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
  • Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
  • Board of Trustees approval.

    APPLICATION AND SELECTION PROCESS:
    Pasadena City College utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. You can apply for a position from any computer with Internet access. All materials are submitted electronically through PCC's Talent Applicant System (ATS) at https://pasadena.csod.com/ats/careersite/JobDetails.aspx?id=299. Position is open until filled. Review of materials will begin Thursday, June 22, 2017. In order to be considered for the first screening, application materials must be submitted no later than Wednesday, June 21, 2017 by 4:00 p.m.

    APPLICATION AND SELECTION PROCESS (CONTINUED):
    Please keep in mind the following:
  • If you do not follow the process or your application/resume is incomplete, your information will not be processed.
  • The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. It is, therefore, important that the application be thorough and detailed. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.
  • While the acceptance of the application packet is done through PCC's Talent Applicant System (ATS), all hiring decisions are made by a hiring committee.
  • Positions are full-time (100%) and “open until filled,” unless otherwise stated.
  • The college president will conduct a final interview and recommend a candidate to the Board of Trustees. Once applications are submitted they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete.

    If you require assistance, please contact the Human Resources office at 626.585.7388. Applicants may expect to be notified approximately 4 - 5 weeks following the closing date as to the status of their application.

    SUPPORTING DOCUMENTS:
    For full consideration, all of the following must be submitted along with the online application. An incomplete application packet will not be forwarded to the hiring committee for review.
    1. A list of at least five references (name, address, phone number, email address and position), including your last supervisor, and at least one of each of the following: peer, direct report, and faculty.
    2. A letter of interest addressing the selection criteria and extent of experience listed under “The Representative Duties,” “Knowledge of,” “Ability to,” “Education and Experience,” and “Desirable Qualifications” headings.
    3. Professional resume.
    4. Transcripts (unofficial copies are acceptable). Copies of transcripts for all degrees/units needed to meet the minimum qualifications must be submitted. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.”

    Note: It is the applicant's responsibility to ensure that all application materials are fully and correctly submitted. All supporting documentation should include position name and/or position number. All materials submitted are for this position only and become the property of the District. Materials, including USB flash drives, compact disks and slides, will NOT be returned, copied or considered for other openings.

    ABOUT THE DISTRICT:
    Established in 1924, Pasadena City College has been serving the San Gabriel Valley for more than 90 years. PCC enrolls more than 30,000 students each semester and offers 60 academic and 72 Career and Technical Education programs. The main college campus occupies an idyllic 53-acre site, while the Community Education Center and Child Development Center are located in separate facilities. The college is renowned for its high student transfer rate, national mathematics and forensic honors, and extensive study abroad offerings. Eighty percent of our students receive the Board of Governor's Fee Waiver which is based upon the federal poverty guidelines. PCC is accredited by the Accrediting Commission for Community and Junior Colleges of the Western Association of School and Colleges. For more information, go to www.pasadena.edu.

    MISSION:
    The mission of Pasadena City College is to provide a high quality, academically robust learning environment that encourages, supports and facilitates student learning and success. The College provides an academically rigorous and comprehensive curriculum for students pursuing educational and career goals as well as learning opportunities designed for individual development. The College is committed to providing access to higher education for members of the diverse communities within the District service area and to offering courses, programs, and other activities to enhance the economic conditions and the quality of life in these communities.

    ADDITIONAL INFORMATION:
    The Immigration Reform & Control Act of 1987, Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. This requirement applies to both United States citizens and aliens. Any employee who is unwilling/unable to fulfill this requirement will not be employed.

    Pasadena Area Community College District will not sponsor any visa applications.

    If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please inform Human Resources.

    It is the policy of the PACCD that all candidates for employment need to be cleared for employment through the process of background check and verification of prior employment, references and credentials.

    Crime awareness and campus security information are available from Campus Police and Safety. (Public Law 101-542)

    The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District, or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District Office at 1570 E. Colorado Blvd., Pasadena, CA 91106.

    The Board of Trustees reserves the right to extend time limits or reinstate the search process at any time. The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.

    PASADENA AREA COMMUNITY COLLEGE DISTRICT
    Equal Opportunity, Title IX, Section 504 Employer

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