IT SUPPORT SPEC B
Duties: Provide a full range of systems support, project management, critical analysis and software support for PCI staff and the university research community, serving both as both technical and business analyst supporting PCI systems. Provides first tier desktop support and communicates support needs to appropriate departments on behalf of PCI staff including any follow up of determined resolutions.
Qualifications: Bachelor's degree required, preferably in computer science, and 1-2 years' work experience preferred or equivalent combination of education and experience; experience with SQL querying and reporting, data structuring and analysis, account management, and/or systems support strongly preferred.
Reference Number: 83-26011
Salary Grade: B
Employment Type: Exempt
Org: Penn Center for Innovation
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: E-Information Systems/Technology