Community Health Worker

About The Unit:

Unit Job Summary: The Community Health Worker (CHW) will be a member of the of the Comprehensive Care Program's (CCP) clinical team, specifically, in the home care CCP program. S/he will work across neighborhoods in Chicago's South Side to address social determinants of health and assist CCP patients in 4 main areas: adherence support, assistance with healthcare navigation, patient education, and social service delivery. The CHW will work closely with the home care CCP physician and other CCP clinical team members including social workers, nurse, and other CCP physicians to: observe and assure patients take their medications as requested; facilitate communication with the CCP clinical team; assist patients in utilizing (and helping to arrange) social service benefits such as transportation, home health services, and housing; assist with healthcare navigation, such as working with pharmacies to refill prescriptions, scheduling medical appointments, accompanying patients to visits when appropriate; and provide patient education. Most of the CHW's work will occur in the patients' homes but the CHW may also be required to provide education in other settings such as group sessions, health fairs, clinics, etc. as needed. The CHW may also be responsible for assisting with the organization of community health promotion activities and events, as well as program publicity and recruitment.

Unit Education: High School diploma or GED required. Willing to participate in a CHW training program upon hire.

Unit Experience: 1 year of health education experience is preferred. Familiarity with, and experience working in, Chicago's Southside communities. Basic skills in Microsoft Word and Excel are required.

Unit Job Function Competencies: - Passion for and dedication to working with community members. - Punctual, reliable and willing to learn. - Proactive learner that feels comfortable in different environments, including patients' homes. - Strong interpersonal skills. - Ability to appreciate and respond to the needs of medically and social complex patients. - Ability to effectively communicate with and collaboratively engage patients, caregivers, and other service providers as part of a care team. - Ability to develop reports and maintain records. - Ability to exercise discretion and confidentiality while handling sensitive situations. - Valid driver's license and regular access to a car.

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