Analyst, Institutional Research


University of Delaware

Job Title Analyst, Institutional Research
Job ID 104509
Location Newark, DE


Institutional Research Analyst, Entry to Mid Level & Senior Level

Office of Institutional Research & Effectiveness

Pay Grade: 31S

Deadline: Open until Filled

Institutional Research collects data from both internal and external sources, and turns this data into information to support planning, decision-making, and policy formulation at the University of Delaware. The IR team assists personnel in other University units with survey research and assessment methodology, evaluation, data analyses, and responds to requests for data from other higher education stakeholders. Under the general direction of the Director of Institutional Research, the Institutional Research Analyst performs a variety of duties related to reporting, research design, and development of appropriate methodology for a wide range of projects in support of the office mission.

RESPONSIBILITIES:

ENTRY TO MID LEVEL Work Responsibilities:
  • Acquire, manipulate, develop, and maintain longitudinal data sets, verifying accuracy and consistency over time, in the context of evolving reporting requirements.
  • Write and edit Cognos reports from the University's data warehouse.
  • Assist with maintaining the University's Facts & Figures.
  • Assist in administering and analyzing data from major survey research projects.
  • Participate in the development, implementation, and evaluation of integrated institutional self-assessment programs, provide technical support, and facilitate the integration of processes and findings into institutional planning and decision-making.
  • Support the Academic Program Review process.
  • Prepare institutional responses to internal and external queries related to admissions, enrollment, student outcomes, and faculty and staff recruitment and development.
  • Develop research methods to address requests for information from senior administration, deans, department chairs, faculty, and other stakeholders across campus.
  • Gather and analyze data, and prepare written reports, infographics and PowerPoint presentations.
  • Maintain an on-going program of professional development through membership, paper presentations, and active involvement in professional organizations
  • Perform miscellaneous job-related duties as assigned.

SENIOR LEVEL Work Responsibilities:
  • Systematize data collection and reporting that supports the University's strategic planning process.
  • Facilitate the construction and dissemination of dashboards, infographics and other communication and dissemination devices for student, personnel, finance, and facilities key performance indicators to senior administrators, deans, chairs, committees and other University decision makers, as well as for public dissemination.
  • Gather other data from internal and external sources as needed for benchmarking and to address pertinent questions.
  • Perform both prescriptive and predictive analysis related to benchmarking and institutional rankings.
  • Develop research studies that will promote institutional learning related to benchmarking, institutional rankings, and strategic planning.
  • Write reports and present data to University leadership and other stakeholders in appropriate formats for dissemination including statistical analysis and reporting of data and results.
  • Develop annual report detailing strategic planning efforts and progress.
  • Coordinate with the Office of Communications and Marketing to organize and present relevant data for effective dissemination.
  • Develop best practices in data gathering, reporting and assessing comparative statistics related to benchmarking, institutional rankings, and strategic planning for presentation internally and nationally.
  • Maintain a vigorous program of professional development that includes ongoing skills enhancement through scholarly participation in professional association meetings, as well as assuming active leadership positions in those organizations, as appropriate.
  • Perform miscellaneous job-related duties as assigned.

QUALIFICATIONS:

ENTRY TO MID LEVEL Requirements:
  • Bachelor's degree required.
  • Demonstrated performance in data gathering, analysis and presentation of data.
  • Working knowledge of word processing, spreadsheet, database, presentation software; SAS or SPSS programming and/or other software used to manipulate, summarize, and produce reports from multiple, large complex data sets.
  • Knowledge of web-based applications/web authoring tools (WordPress) preferred.
  • Experience using Cognos (or similar) database query and reporting software preferred.
  • Ability to ensure data integrity and accuracy.
  • Ability to analyze statistical data and generate reports, design and administer survey instruments, and plan, create, program and manage statistical computer databases across multiple hardware and operating system platforms/environments.
  • Knowledge of large-scale data systems, definitions, and procedures.
  • Ability to draw conclusions and make recommendations based on research data findings; apply statistical principles and processes to meet a range of information requirements; gather and analyze statistical data and generate reports; investigate and analyze information to draw conclusions.
  • Ability to effectively communicate research results through written and oral reports and PowerPoint presentations.
  • Effective interpersonal and communication skills.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Eligible to work in the United States and eligibility for employment following completion of a criminal background check.

SENIOR LEVEL Requirements:
  • Master's degree in statistics, information systems or other relevant discipline and demonstrated competence in data collection, analysis, reporting and dissemination of information.
  • Ability to ensure data integrity and accuracy.
  • Strong analytical skills, including facility in working with SPSS or other statistical software packages and relevant components of Microsoft Office (e.g., Access, Excel) to manipulate, summarize, and produce reports from multiple, large, complex data sets.
  • Ability to investigate and analyze information and to draw conclusions.
  • Experience using Cognos (or similar) database query and reporting software.
  • Understanding of data dashboards and ability to work collaboratively with Business Intelligence/Data Warehouse and Information Technology staff to generate, implement and disseminate Data Dashboards.
  • Skill in developing online surveys via Qualtrics.
  • Effective communication skills, both verbal and written.
  • Must have the ability to work independently, with minimal direct supervision.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Eligible to work in the United States and eligibility for employment following completion of a criminal background check.


Equal Employment Opportunity

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html


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