Associate Director of Student Awards
Associate Director of Student Awards
Job Number: 75104
Financial Aid Office Associate Director of Student Awards Job Purpose Reporting to the Director of Student Awards, the Associate Director of Student Awards administers the University's financial aid programs for undergraduate and/or graduate students. Provide information to applicants, their families and supporters, Stanford colleagues and the general public related to financial aid programs and policies or for a specific program or area. Ensure compliance with federal, state and institutional regulations and policies for awarding aid.
- Direct the review of financial aid applications, including the monitoring of materials through multiple electronic systems.
- Monitor and maintain up to date knowledge of university and federal financial aid policy, communicate, document and process information to ensure all staff are fully trained.
- Focus on non-professional graduate student issues, including maintenance of a relationship with graduate schools and departments.
- Collaborate with other offices at the university to provide a unified message to students.
- Review and approve financial aid awards to students, act as a resource on financial aid matters for other staff.
- Determine student awards based on computed financial need and other factors adjust budget and package based on special circumstances, handle the most complex cases.
- Train staff responsible for interacting with the public and evaluating applications.
- Ensure individual student exceptions identified in standard reports are addressed; collaborate with technical team to develop reports.
- Perform outreach functions in the local community; respond to requests for informational meetings.
- Communicate complex financial aid other information to students and parents in a clear, timely and professional manner, handling the most complex cases.
Minimum Knowledge, Skills and Abilities Required
- Demonstrated ability in funds management and knowledge of financial aid accounting practices.
- Demonstrated understanding of graduate and undergraduate student aid delivery process, including federal and state statutes and regulations.
- Experience with federal reporting requirements.
- Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, and staff.
- Clear and precise written and oral communication skills.
- Demonstrated ability to set priorities, manage time and workflow and to manage multiple, concurrent high priority projects in a time-pressured environment.
- Strong interpersonal skills.
- Knowledge of multiple financial aid systems, document management systems, and window based environment and office applications.
- Demonstrated analytical and quantitative skills, good judgment.
- Experience in training and providing leadership to other staff.
- Frequently perform desk based computer tasks, seated work and use light/ fine grasping.
- Occasionally lift, carry, push pull objects that weigh up to 10 pounds.
- Rarely stand, walk, use a telephone and write by hand.
- May work extended or non-standard hours based on project or business needs.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu/.
Job: Student Services
Location: Undergraduate Admissions: Financial Aid Office: Visitor Information Services
To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.