Assistant Director of Student Awards

May 26, 2017
Institution Type
Four-Year Institution

Stanford University

Assistant Director of Student Awards

Job Number:

Job Purpose
Reporting to one of three Associate Directors and as part of a team, the Assistant Director of Student Awards administers the University's financial aid programs for undergraduate and/or graduate students, their families and supporters, Stanford colleagues and the general public related to financial aid programs and policies. Counsel and communicate complex information to students and their families.

Core Duties*
  • Analyze applications and complete need analysis for a high volume of financial aid applications using a thorough understanding of both the philosophy and the detailed procedures of institutional and federal need analysis methodologies.
  • Review detailed financial documents, including tax returns, for accuracy of reported financial information.
  • Apply professional judgment and knowledge of institutional and federal policies to determine the most appropriate and equitable decisions, review appeals on changes in student or family financial condition.
  • Determine student awards based on computed financial need and other factors, adjust budget and package based on special circumstances.
  • Communicate complex financial and other information to students and parents and possibly donors or other agencies in a clear, timely and professional manner, provide referral to other departments when necessary, and remain available as a resource for future questions.
  • Correspond with parents and student in writing and via email regarding revision requests.
  • Collaborate with university staff in other offices to resolve complex student issues.
  • Perform outreach functions in the local community; respond to requests for informational meetings.
  • Review a wide variety of reports to identify changes or conflicting data in financial systems, make corrective adjustment to student data records when necessary and communicate changes.
  • Receive and process large volume of outside award checks, prepare deposits, reconcile fund accounts (e.g., outside award clearing account, federal work-study, Cal Grants, etc.).
  • Prepare reports and maintain records on funding transactions, prepares extensive reports to appropriate agencies regarding fellowship disposition.
  • Evaluate student requests for use of fellowship funds, make decisions based on interpretation of program guidelines and discussion with program personnel and student departments. *Other duties may also be assigned.

    Minimum Education and Experience Required
    Bachelor's degree and three years relevant experience or combination of education and relevant experience.

    Minimum Knowledge, Skills and Abilities Required

  • Experience in need analysis and packaging of student financial aid.
  • Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, and staff.
  • Expertise in counseling and working with students individually, ability to provide excellent customer service in difficult situations.
  • Demonstrated ability to set priorities, manage time and workflow and to manage multiple, concurrent high priority projects in a time-pressured environment.
  • Demonstrated understanding and ability to explain University policy to others, detailed knowledge of financial aid regulations.
  • Knowledge of multiple financial aid systems, document management systems, and window based environment and office applications.
  • Demonstrated analytical and quantitative skills, good judgment. Physical Requirements
  • Frequently perform desk based computer tasks, seated work and use light/ fine grasping.
  • Occasionally lift, carry, push pull objects that weigh up to 10 pounds.
  • Rarely stand, walk, use a telephone and write by hand. *Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

    Working Conditions
  • May work extended or non-standard hours based on project or business needs. Work Standards
    • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
    • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
    • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,
    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

    Job: Student Services

    Location: Undergraduate Admissions: Financial Aid Office: Visitor Information Services
    Schedule: Full-time
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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