The Clinical Coordinator provides support for the Director and Counseling staff members by assisting with the daily operational and functional activities necessary to sustain the mission of Counseling and Psychological Services. Responsibilities include, but are not limited to, the following: client and clinician scheduling, management of incoming phone calls, maintenance of client records and center business files, working knowledge of college sponsored insurance, ability to troubleshoot insurance issues with students and parents, maintenance of outside referrals and follow up, oversight for Center supply orders and office equipment. The Coordinator is the initial point of contact for students, parents and other members of the EC community, so it is imperative that s/he projects a professional, caring and welcoming atmosphere.
Campus Location: Boston Campus
Strong customer service.
Excellent written and verbal communications skills.
Strong organizational skills and attention to detail and ability to multi-task and prioritize activities.
Must have excellent interpersonal skills and work well in a team.
Proficient with Microsoft office, word and excel and quick to learn new software.
Ability to maintain confidentiality necessary.
Ability to interact with people from a broad range of backgrounds and life experiences.
Experience with culturally diverse population.
B.A. degree Strong computer skills. Needs to learn Titanium Schedule software.
Required Prior Work Experience:
2 years experience in an outpatient office setting, Emergency Department or clinician’s office or experience as administrative support for an office providing services to students in a higher education setting.
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society.
Open Date: 05/23/2017
Classification Title: Intermediate Support
Salary Grade: 13
Job Family: Support
To apply, please visit: www.emerson.edu