6353 Administrative Support Coordinator I, Enrollment Services - Registrar

Location
San Diego, California
Salary
Classification Salary Range: $2,846 - $4,619 per month
Posted
May 26, 2017
Ref
6353
Institution Type
Four-Year Institution

Overview  

San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.

Initial review of applications will begin on June 8, 2017. To receive full consideration, apply by June 7, 2017.  The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. 

For more information on San Diego State University, please click here.

  Position Information  

This is a full-time (1.0 time-base), benefits eligible, permanent (probationary). This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, remediation, grades and transcripts.

  • Provides key support to enrollment management strategies.

  • Enrollment services provided to the campus community, admitted applicants, students, faculty, staff, graduates, alumni.

  • Assist students, faculty, staff and the general public who experience difficulties with normal procedures.

  • Satisfactory resolution of complaints and problems, generating options and alternate solutions to resolve these situations.

  • Contribute to the development of new approaches to the changing needs of those groups that the University serves, in order to continuously improve the level and quality of services provided. 

  • Provide academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives.      

  • Provide enrollment and degree verification information

  • Maintain the integrity of academic records by timely processing  of data

For more information regarding Enrollment Services, please click here.

  Compensation and Benefits  

Starting salary upon appointment not expected to exceed $2,988 per month. CSU Classification Salary Range: $2,846 - $4,619 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. 

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here

  Qualifications  

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Preferred Qualifications and Specialized Skills

  • Proficiency using MS Office
  • Proficiency using a Student Information System (SIS).
  • Experience interpreting, and communicating procedures, policies and information to customers in person and/or over the phone.
  • Experience working in an enrollment services division or Registrar’s office.
  • Experience in a university setting working with diverse student populations.
  • At least 2 years of clerical, administrative support experience in customer service

  Application Procedures  

To apply for this position, please click on the "Apply Now" button on this page.  You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.

Applicants with disabilities requiring assistance may call (619) 594-7099.

General Information

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.