NGEN NAVY- Comms Network Eng Senior-NOC

Tec-Masters, Inc.
Pearl Harbor, HI
May 26, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description


Location: Pearl (May sit in Norfolk or San Diego)

Job Description

(Day Shift 09:00-17:00, Mon-Fri.) Rotational on-call and occasional after hours or shift work required) Experience: Ten plus (10+) years of experience that includes network design, operational support, hands-on implementing and configuration of network devices such as servers, routers, hubs, switches, NICs, VPNs, WAN Accelerators, IPS, associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment. As well as knowledge of TCP/IP protocols. Experience with secure networks, specifically Intel Community standards. Knowledge of GigE, OSPF, BGP, EIGRP and ATM is necessary. Strong knowledge of trouble ticketing software (HPSM) and networking monitoring solutions (NNMi w/iSPI, HP NA) a must. Previous experience working on military bases/sites, including previous military service highly desirable.


Analyze and drive to root cause of problems. Design, test, and recommended solution changes both problems and projects. Develop workarounds to reduce or eliminate the impact of a problem or incident for which a full resolution is not yet available. Build bundles and configurations to support solution changes and workarounds. Provide both proactive and reactive Service Level Requirement (SLR) data analysis. Identify systemic trends, develop and design mitigation strategies and plans to ensure SLR agreements are met. Participate or lead special or high visibility projects that may require solution workarounds or design changes. Function as shift escalation point for both Incident Response and Problem Management issues when the shift runs out of technical options or when the requirement for management-level situation awareness become unusually high, or otherwise at the discretion of the NOC Manager. Act as a staffing reserve backfilling the shift on a short term or intermediate term or until the staffing deficiency is corrected as required by the NOC Manager. Provide technical mentoring to all Watch Staff Shift resources through the creation, improvement and proctoring of training and engineering labs. Provide direct one-on-one coaching and mentoring as required by the NOC Manager. Required to learn new technologies that will be implemented and training and coaching the Watch Staff team members the new technology. These responsibilities in addition to other duties may be assigned as necessary by the NOC Manager.

Education: Bachelor's Degree (Computer and/or networking field preferred).
Profession Certs: CCNP required, CCIE Written preferred.
Other Skills: Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process. Strong problem solving and troubleshooting skills. Ability to work in an organized fashion with focus on documented activity. Flexibility to occasionally work an unusual schedule required. Positive attitude and high initiative.
DoD 8570 Cert: IAT-II / GSEC; Security+ CE; SSCP or CCNA-Security
Clearance: Secret (Interim)

Company Description
Tec-Masters, Inc (TMI) has a robust benefits package for full time employees. TMI offers Healthcare, dental, vision, and basic life insurance to full time employees. We also offer long term and short term disability, supplemental life insurance, supplemental health care, and a Flexible Spending Account. We provide a 401(K) Plan and a Safe Harbor Match. Full time employees are provided 11 Paid Holidays, 120 hours to use for Vacation/Sick/Personnel Business, and tuition assistance of $3,500 per year.

TMI is a certified ISO-9001, Capability Maturity Model Integration (CMMI) Level 3 appraised, and Six Sigma certified minority owned Small Disadvantaged Business (SDB). Founded in 1988, TMI has provided innovative, robust, and unsurpassed dedication to training, training development, analysis, experimentation, IT, engineering, logistics support, multimedia, and management services to our client base. TMI is headquartered in Huntsville, Alabama with major offices in Lawton, OK; Orlando, FL; Atlanta, GA; and Washington, DC.

Pearl Harbor, HI


Thu, 25 May 2017 07:46:14 PDT