Director of Financial Aid - Office of Enrollment Management

Bronx, NY
May 26, 2017
Institution Type
Community College


Reporting directly to the Vice President for Student Success at Bronx Community College, the Director of Financial Aid is responsible for the management of the day-to-day functions performed in the Financial Aid Office. He/She is responsible for planning, implementing, and directing all financial aid services and functions in accordance with applicable College/University policies and procedures complying with all federal, state, and local guidelines and regulations.

The Director of Financial Aid will support the College's mission to recruit, retain, and graduate talented and diverse students by applying leading-edge practices in the development, implementation, and management of effective financial aid processes. The summary of responsibilities for this position will include the overall direction and management of the College's comprehensive financial aid program: working collaboratively with the enrollment management leadership team to address all awarding functions and model implementation; playing an integral role in meeting new student enrollment and retention goals; and overseeing the development and modification of the philosophy, policies, and procedures in accordance with changing institutional and University resources.

Specifically, the Director of Financial Aid will:

  • Assist the offices of Admissions, Registrar, and Bursar in promoting the financial aid process through presentations and enrollment management activities.
  • Plan, direct, and administer a comprehensive financial aid program which includes the administration of federal, state, and local grants as well as loans and other types of financial assistance.
  • Interpret and effectively communicate federal, state, and local regulations specific to Title IV funds for administrators, faculty, staff, and students.
  • Develop appropriate financial management procedures to ensure that financial aid goals and institutional benchmarks are met annually.
  • Serve as the College's compliance officer for all federal, state, and local financial aid programs assuring compliance with all regulations that govern the disbursement of financial aid to students through efficient and effective administration.
  • Maintain a thorough knowledge of all policies, procedures, and regulations relating to federal, state, and local financial aid programs including PELL, TAP, Stafford Loan, Perkins Loan, and College Work Study programs.
  • Maintain and interpret statistical data and prepare required federal, state, and local reports.
  • Recruit, train, supervise, and evaluate all Financial Aid office staff with an emphasis on student service, federal, state, and local regulatory compliance, and the monitoring and control of institutional financial aid resources.
  • Develop and manage internal and external communication systems, mechanisms, and literature used to inform students about financial aid policies and procedures.
  • Assist with the coordination of financial planning services for students at the pre-enrollment, enrollment, and post-enrollment phases identifying and explaining financial planning opportunities and options to help prospective and continuing students establish a plan to finance their higher education.
  • Represent the College in the University Council of Financial Aid Officers and serve as the College's liaison with University financial aid personnel.


Bachelor's degree and eight years' related experience required.

Master's Degree in a related field preferred; a minimum of eight (8) years of higher education experience with increasing levels of responsibility; demonstrated success managing financial aid operations at a public or private university in a high volume financial aid office; knowledge of all federal, state, and local financial aid policies, procedures, and regulations with a particular emphasis on PELL, TAP, Stafford Loan, Perkins Loan, and College Work Study programs; in-depth experience with complex financial analysis, monitoring, reporting, and control; and the ability to manage, train, and develop staff.

The preferred candidate would also have a strategic understanding of the integral role of financial aid in increasing student enrollment and retention rates; knowledge of FERPA guidelines and federal, state, and city laws that pertain to the functions of the Financial Aid office; experience with regional accreditation standards, budget management, organizational and strategic planning; be familiar with the most recent methods of data collection, research methodologies, and web-based technology as legislation, and the needs of the students. Finally, s/he must have the ability to produce results as part of a collaborative team in a fast-paced environment in an urban setting with excellent interpersonal, organizational, analytical, and communication skills.


Develops and oversees student financial aid programs in accordance with Federal/State laws and regulations and University guidelines.

  • Develops and interprets financial aid policies and procedures with regard to Federal and NY State programs such as internal loan programs, all state and federal loan programs, Stafford Loans, Perkins Loans, College Work Study, and Tuition Assistance Program (TAP)
  • Reports on general and fiscal matters such as program expenditures, projections of full-year spending potential, and analyses of spending patterns
  • Authorizes the disbursement of funds
  • Monitors compliance with Federal and State financial aid regulations, developing and implementing compliance procedures
  • Serves as College liaison to Federal, State, local and professional agencies on financial aid matters
  • Assures that the Financial Aid function works effectively with other College units (e.g., Admissions, Registrar, Bursar)
  • Manages financial aid staffing, development, and evaluation
  • Performs related duties as assigned.


Higher Education Officer




$75,971 - $117,120; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Applicants must apply online by accessing the CUNY website at and navigating to the following links: Select "Employment", then select "Search Job Postings" and find JOB ID #16578. Please attach resume and cover letter. References on request. Please do not include any other documentation.

For general assistance with your CUNYfirst application, please go to for information.


June 22, 2017


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Bronx Community College

Job Title: Director of Financial Aid - Office of Enrollment Management

Job ID: 16578

Full/Part Time: Full-Time

Regular/Temporary: Regular


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