Library Support Specialist

San Mateo County Community College District

Library Support Specialist

Posting Number: 2014445S

Department: Academic Support & LT SKY (DEPT)

Location: Skyline College

Position Number: 2C0035

Percentage of Full Time: 80%

Months per Year: 12

Salary Range: $44,169.60 (annual) - $56,467.20 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Library Support Specialist involves paraprofessional work related to assisting library patrons in the use of a college and countywide network of libraries, library resources, related services, and activities. Under direction, the employee assists librarians and other faculty in providing technical, electronic, and direct information to library patrons about policies, procedures, circulation services, online access, database resources, fees, returns, and other information. The Library Support Specialist provides assistance to library patrons in an open access library lab and/or with other library-based computer mediated resources. The employee also maintains confidentiality of the databases for library patrons. Public contact is extensive and involves students, staff, the general public, vendors, other educational institutions, community, and business representatives to exchange information related to library access and resource availability. A Library Support Specialist can monitor the work of clerical and other staff, library interns, and student assistants.

This assignment may include evening and weekend hours.

Minimum Qualifications:

• A combination of education and experience equivalent to a Bachelor’s degree plus library work experience OR an Associate’s degree in library science and successful library experience of increasing responsibility that has included demonstrated knowledge of technical library services, resources, and technology
• Successful complex clerical experience of increasing responsibility
• Extensive public contact experience with people at various levels within an organization who are diverse in their cultures, language groups and abilities
• Skill in computer data entry, modification, and retrieval, including the use of a database for a variety of record keeping and reporting
• Demonstrated skills in written and oral communication
• Experience with training and leading the work of others
• Experience with the use of a variety of computer software to compose and prepare correspondence, reports, presentations, and other written materials
• Experience with research and compiling data for, formatting, and preparing reports
• Demonstrated skill in multitasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a high-quality customer service team in an educational environment
• Ability to work weekend and evening hours as needed

Knowledge, Skills, and Abilities:

1. Knowledge of the resources, technology (integrated library systems, Banner, Websmart), procedures, services and policies commonly applicable to academic and public library systems
2. Skill in using a variety of computer software to research and catalog library materials, and to prepare statistical, financial, demographic, and other data for special and regular reports
3. Skill in use of the Microsoft Office Suite, Adobe Creative Suite, and web-based content management systems
4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their cultures, language groups and abilities
5. Skill in oral communication, including public speaking and giving clear and concise instructions
6. Skill in written communication
7. Skill in training and monitoring the work of others
8. Skill in organizing data, setting up, tracking, and maintaining data in electronic and manual files
9. Ability to work effectively as part of a customer service team

Preferred Qualifications:

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 06/14/2017

Open Until Filled: Yes

To apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


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