Electronic Reserves Associate

Amherst, MA
May 25, 2017
Institution Type
Four-Year Institution

Full-time, year round position, grade 17, hourly rate commensurate with experience and qualifications

Amherst College, a highly selective liberal-arts college, seeks a talented Electronic Reserves Associate. Amherst has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one quarter of Amherst's students consists of Pell Grant recipients, and many more are first-generation students; nearly half of our students are non-immigrant minorities. We seek candidates who have experience working in a multicultural environment, are interested in mentoring a diverse student body, and/or who have a record of teaching a diverse student population.

The Electronic Reserves Associate processes course reserves in electronic format each semester; coordinates with the Reserves Associate to solicit syllabi and reading lists from teaching faculty; collaborates with Interlibrary Loan staff who oversee scanning by student assistants; oversees library material billing and maintains hold shelf; participates fully as a member of the Access Services department and assumes regularly scheduled hours at the front desk. Work schedule: Tuesday - Saturday.

Principal Duties and Responsibilities

  • Receives syllabi/reading lists from faculty and Academic Department Coordinators, checks assigned journal articles and book chapters for availability from Library's databases and on the web, and delegates digitization, assuring quality of electronic copies
  • Enters bibliographic citations, stable links and PDF files into E-reserve database for each course requested.
  • Communicates with faculty and Academic Department Coordinators for clarification, copyright and other issues.
  • Provides services and assistance to library users, including charging/discharging materials, maintaining borrower accounts, explaining policies and procedures, answering questions and referring patrons to other departments within the library or on campus as appropriate.
  • Maintains the library's hold shelf where requested items are shelved for patron pick-up.
  • Oversees library material billing; manages charges for late returns as well as lost or damaged items; transmits information regarding unpaid charges to the Amherst College Controller's Office and to the Five College Libraries; corresponds with users to explain and resolve billing issues.



  • Associate's degree
  • Experience searching online bibliographic databases
  • Evidence of commitment to exceptional customer service
  • Impeccable attention to detail
  • Demonstrated knowledge of office software which includes word processing, spreadsheets, and databases
  • Ability to work independently and collaboratively. Ability to work closely with colleagues from all library departments and with students, faculty, and staff
  • Strong interpersonal, organizational, and verbal and written communication skills
  • Commitment to further the college's mission of diversity and inclusion


  • Bachelor's degree
  • 1-3 years previous experience working in an academic or research library
  • Experience using Zotero and web-authoring software

Interested candidates should submit a cover letter, resume, and the names and contact information (e-mail and/or telephone number) of three professional references. A review of applications will begin June 5 and continue until the position is filled.

Amherst College is an equal opportunity employer and encourages women, persons of color, and persons with disabilities to apply. The College is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.

Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 49 states, plus D.C., Puerto Rico and the Virgin Islands, and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst a great place to work, learn and live!


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