Director of Student Accounts
Director of Student Accounts
University of San Francisco
The Director of Student Accounts is responsible for managing the day to day operations of the Student Accounts Department, managing the operating budget and overseeing all expenditures. He/she manages the payment, financial aid disbursement, refund, and collections operations and is responsible for developing all relevant policies and procedures. With the Associate Vice Provost of Student Financial Services, he/she must develop and implement effective management procedures to assure compliance with all regulations and University policies and procedures. The Director must be aware of all federal regulations relating to disbursement and refund of student aid, must advise his/her colleagues of regulatory changes and interpretations, and will manage the Student Accounts response to those changes.
• Graduation from an accredited four-year college or university with major course work in a field related to the job, plus five (5) years related experience(i.e. collections/customer service) is required
• Degree in accounting or business related field is preferred.
• Experience may substitute for education up to four (4) years
• Experience in collections and demonstrated ability to exercise sound professional judgement in complex financial transactions is preferred.
• Experience in higher education setting preferred.
• Experience in an academic or financial environment is preferred.
• Strong organizational skills and attention to detail.
• Able to function independently while operating effectively within a team environment
• Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed (e.g., mail merge, data base management). Familiarity with specific applications used by the University/Department a plus.
• Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents.
• Demonstrated ability to handle complex and multiple tasks in a professional and efficient manner.
• Cultural competency to work with diverse student and employee population.
• Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision.
Additional Knowledge, Skills, and Abilities:
For information on how to apply, please visit the following link: www.usfjobs.com
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.