Associate Director of Residential Education

Boston, Massachusetts
May 24, 2017
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

The University of Massachusetts Boston, Boston's only public research university, is embarking on a major transformation of campus life with the construction of our first residential community.  Scheduled to open for the Fall 2018 semester, UMass Boston's peninsula campus will begin a new era with students living not only nearby the campus in apartments, but on the campus in a traditional residence hall, thereby providing an opportunity to impact student retention and learning as well as transform lives in new and exciting ways.

UMass Boston's division of student affairs is seeking leaders who can imagine with us and bring the vision of a new residential community to life, and support a campus-wide effort to develop a 24/7 culture.  As a public-private partnership, the first of its kind for the UMass system, managed by Capstone On-Campus Management (COCM), we envision creating a new paradigm in student care, connection, and success.  We are building an entirely new team for our housing and residence life program, starting with the Associate Dean of Students for Housing and Residence Life and the Associate Director of Residential Education.  We encourage seasoned professionals who seek an opportunity to mold a new community within a division of student affairs that is growing and re-imagining itself to apply for one or both of these positions.    

The Associate Director of Residential Education will provide general leadership for co-curricular and administrative initiatives related to students' sense of community, as well as leadership development, involvement and engagement of the residential community; and will lead efforts to develop departmental goals and priorities.  The Associate Director will supervise the residential staff in developing, assessing and growing the quality of the Residence Life program; and will collaborate with senior staff in the Office of the Dean of Students to support long-range and strategic goals for the residence halls. 

This position may be assigned formal on-call duties in accordance with Article 18.3 of the contract between the University and the Professional Staff Union.  Assignment of on-call will be detailed using the "On-Call Assignment (Professional Staff) Form."  The incumbent will be required to respond to Residential Services after-hours emergent, crisis and emergency situations on a 24-hour basis.  

Duties include, but are not limited to:

  • Recruit, hire, train, supervise and evaluate Residence Life staff teams, including staff and student staff, ensuring that departmental training provides staff with the necessary knowledge, skills and abilities; coordinate and manage staff on-call duty rotation and hall desk operations;
  • Support the undergraduate student experience initiative by providing meaningful connections with the academic community, by increasing student satisfaction and by developing strong, caring residential communities;
  • Create an inspired sense of community among residential students, ensuring that the Student Affairs Strategic Plans and student learning outcomes are incorporated into the Residential Experience model; maintain and enhance existing partnerships with the Office of Student Life Initiatives in support of co-curricular opportunities;
  • Work closely with residential staff in assessing and growing the quality of the Residence Life program; support and enhance the role and activities of residence hall student  government and student leadership;
  • Oversee and supervise residential programming implementation and execution, including planning and budgeting;
  • Serve as systems administrator for Residential Education by tracking in-hall social and educational programming and budget administration;
  • Serve as student conduct hearing officer and Title IX officer for the university;
  • Represent Residential Life to various University offices, including but not limited to University Health Services,  Department of Public Safety, New Student Programs, Student Activities and Dean of Students, all within the Division of Students Affairs, as well as the divisions of Academic Affairs and Enrollment Management;
  • Build strong relationships and engage with individual students, student organizations, parents/family organizations and the public on departmental challenges, interests and concerns as related to Residential Services;
  • Perform other duties as assigned.


Master's Degree in Higher Education, Student Services, Student Affairs, Counseling or a closely related field and a minimum of five-seven (5-7) years of post-master's work experience in residence life and/or students affairs, preferably in an urban setting, of which included a minimum of four (4) years of professional staff supervision and management,  is required.  An additional two (2) years of professional "live-in" experience is required.  A demonstrated record of success is residential and student life, with professional experience in student conduct and other functional areas of Student Affairs, apart from Residence Life, strongly preferred.    

Evidence of the implementation, assessment and evaluation of resident student services and programs is preferred.  Leadership and/or participation in a related professional organization, such as Association of College and University Housing Officer International (ACUHO-I), American College Personnel Association (ACPA) or NASPA, Student Affairs Administrators in Higher Education, preferred.   Ability to and willingness to travel to participate in regional and national professional meetings and organizations required. 

This position requires evening, weekend and holiday hours, as well as availability outside of regularly scheduled hours for emergencies related to housing services.  Availability to serve in the on-call rotation for Housing and Residence Life core staff is required.  Due to the on-call nature of the position, the Associate Director must live within 30 minutes of campus.  Availability to serve as an emergency responder and perform assignment tasks in the case of housing emergencies, as deemed necessary by the Associate Dean for Housing and Residence Life.

  • Strong knowledge of student development and application to programs and experiences of relevance, practicality and substance to students;
  • Demonstrated experience in program assessment and strategic planning;
  • Demonstrated success in cultivating relationships and creative partnerships;
  • Demonstrated success and experience with fiscal and budgetary management;
  • Ability to lead and supervise staff;
  • Ability to work with confidential information pertaining to students;
  • Strong oral and written communication skills;
  • Strong organizational and problem-solving skills
  • Strong conflict-resolution and crisis management skills;
  • Strong commitment to customer and student service.  

Additional Information:

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions.  As a condition of employment, the University will conduct appropriate background check reviews.  For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews:

Application Instructions:

Please apply online with your resume, cover letter, and list of three professional work references.

  • Professional Union.
  • Full time. Benefited.
  • Unrestricted funding.
  • Grade 33, salary associated to 34 (see link below for salary chart).

Only Internal Professional Bargaining candidates will be considered during the first 7 business days of the posting.  All other candidates will be considered after that period. 

Closing date for applications:  June 22, 2017.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information. In addition to federal law requirements, the University of Massachusetts Boston complies with applicable state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.

Similar jobs

Similar jobs