IT Associate, Level 2 - Systems Administrator (Instructional Computing and Information Technology)

Location
New York, NY
Posted
May 23, 2017
Institution Type
Four-Year Institution

GENERAL DUTIES

I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.

I.T. Associates should demonstrate mastery of one or more technology-related disciplines.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at

http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

IT Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

Instructional Computing and Information Technology (ICIT) at Hunter College is seeking an IT Associate to support the College's role as System Administrator. The position of Systems Administrator entails IT system maintenance and operational matters, end-user support services and research and development to ensure continual innovation. This position reports to the IT Sr. Associate.

Duties and responsibilities include, but are not limited to:

  1. Engineering of SA-related solutions for various project and operational needs.
  2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  3. Install and configure systems such as supports infrastructure applications or Asset Management applications.
  4. Develop and maintain installation and configuration procedures.
  5. Contribute to and maintain system standards.
  6. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  7. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  8. Perform regular security monitoring to identify any possible intrusions.
  9. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  10. Perform regular file archival and purge as necessary.
  11. Create, change, and delete user accounts per request.
  12. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
  13. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

MINIMUM QUALIFICATIONS

  1. High School Diploma, G.E.D., or equivalent
  2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position
  3. Demonstrated English Language proficiency
  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

OTHER QUALIFICATIONS

Preferred qualifications include;

The Systems Administrator must possess technical proficiency, a commitment to working as a member of a support team and dedication to customer service.

  • Ability to learn and support new services
  • Knowledge of Hunter and/or CUNY supported services
  • Ability to develop a variety of approaches for problem solving
  • Excellent communication and customer service skills
  • Strong interpersonal skills for service delivery

COMPENSATION

$73,609

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Click on the "Apply Now" button and follow the application instructions. Please have your curriculum vitae/ resume and scholarly interest or cover letter with names and contact information of 3 references available to attach into the application before you begin. Please note that the required material must be uploaded as ONE document. The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters. Incomplete application packages will not be considered.

CLOSING DATE

Open until filled with review of applications to begin June 2, 2017.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Hunter College

Job Title: IT Associate, Level 2 - Systems Administrator (Instructional Computing and Information Technology)

Job ID: 16710

Full/Part Time: Full-Time

Regular/Temporary: Regular


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