Associate Director of Career Services and Employer Relations

New York, NY
May 23, 2017
Institution Type
Community College


Reporting to the Director of the Center for Career Development, the Associate Director of Career Services and Employer Relations is responsible for providing leadership and developing a comprehensive, cross-departmental plan for student success consistent with the college's strategic plan. The Associate Director will:

  • Create and establish partnerships with staff, faculty, alumni, employers and students to help students develop career development and professional skills through programs and advisement.
  • Work with students through workshops, group and individual case management to prepare them for career exploration and placement through career assessment and counseling by developing job search and interviewing skills, writing rsums, doing mock interviews, among other career preparation skills.
  • Oversee campus recruiting programs, including job postings, campus interviews and general career fairs, including specific career information and recruiting events.
  • Create and implement strategies with the Employer Relations team to develop employer partnerships for industry-specific career opportunities in conjunction with academic departments, staff, and alumni.
  • Assist the Director in defining the mission and goals of the Center.
  • Assess and analyze the effectiveness of career development programming based on student learning and support outcomes.
  • Assess placement data and identify employment trends to best provide opportunities for students.
  • Convey the highest brand image of the college when interacting with the internal and external community to provide the best career development and networking opportunities for our students.
  • Leverage technology and social media to provide resources, services and opportunities for students, alumni and employers.
  • Maintain awareness of current developments in higher education and make recommendations based on best practices and research.
  • Participate on committees and activities in areas of retention and graduation rates.
  • Provide assistance with major college-wide events such as commencement, orientation, registration and honors convocation.

Required to work evening hours and weekends, as necessary.


Bachelor's Degree and six years' related experience required.

  • Master's degree in student personnel administration, higher education or related field preferred.
  • The ideal candidate would have at least six (6) or more years of proven work experience, including contacts in corporate and non-profit communities.
  • Candidate must have experience with and working knowledge of current higher education practice, theory and research.
  • Experience working in higher education, especially a community college, preferred.
  • Knowledge and implementation of best practices and benchmarking strategies to ensure effectiveness with an emphasis on research, assessment and data-informed decision making.
  • Successful implementation of programs for a diverse student population, and evidence of successful college-wide collaborations.
  • Must possess strong interpersonal, oral and written communication skills with attention to detail and proven leadership.
  • Be a dynamic individual who can work independently and under general supervision to provide courteous and accurate customer service to all students, visitors and campus community.
  • Be or have been involved in professional associations.
  • Have proficiency in Microsoft Office Suite, career-related software and social media.


Develops and manages career development programs and services in a College of Unit and assumes a leadership role in the design and delivery of creative approaches to career education and planning.

  • Assists in unit planning, such as setting goals and objectives, and monitors status of progress toward meeting goals
  • Designs and produces outcomes assessment reports; reviews outcomes and feedback and recommends strategies to expand and improve services.
  • Directs a portfolio of targeted career programs, such as mentoring, internship, and alumni programs
  • Manages one or more aspects of career office operations, such as on-campus recruiting
  • Evaluates new technologies, assessment materials, and other career tools, makes recommendations, and acquires/implements them
  • May counsel a limited number of students
  • Performs related duties as assigned.

Job Title Name: Student Career Program Manager


Higher Education Associate




Salary $61,394 - $90,871

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Access CUNYfirst Portal


June 23, 2017


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Borough of Manhattan CC

Job Title: Associate Director of Career Services and Employer Relations

Job ID: 16853

Full/Part Time: Full-Time

Regular/Temporary: Regular


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