Support Center Technician

Pinnacle of Indiana, An Advanced Imaging Solutions Company
Mishawaka, IN
May 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

As a Support Center Technician, you will provide mid-level support to our Managed IT Services clients. You will need to be proficient with Managed IT Services which includes monitoring, anti-virus, spam-blocking and backup products.

Preferred Skills include:
  • Excellent customer service skills and the desire to exceed expectations
  • Strong troubleshooting skills
  • Advanced Windows Server support experience
  • Experience with routers, switches, firewalls and other networking equipment
  • Experience with managing and maintaining Exchange/Office 365
  • Experience with Dell SonicWALL UTM equipment preferred
  • Previous Support Center/NOC/helpdesk experience preferred

Salary DOE

Company Description
Pinnacle of Indiana, an Advanced Imaging Solutions Company, is a local provider of the most comprehensive suite of Office Technology Products and Services in Northern Indiana and Southwest Michigan.

We are in search of highly skilled individuals with solid professional experience to become a part of our growth and expansion. With a combined total of over 100 employees, we offer products and services that include the following:

- Custom Software and Application Development
- Software Packages for the SMB Market
- Financial Management Systems & Technology Roadmaps
- Product Portfolio includes Microsoft, Dell, HP, Canon, Ricoh/Lanier, Samsung and the related Service and Support

Mishawaka, IN


Thu, 18 May 2017 09:34:34 PDT