Application Technical Lead

Plano, TX
May 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Zigatta has teamed up with a Fortune 10 firm in Plano looking to add to its team. This Application Tech Lead has to have strong hands-on application technical and architecture knowledge including infrastructure and integration experience as he/she may be engaged on several projects. The knowledge transfer will be minimal so he/she needs to be proactive with a high learning agility. Ideally we would like someone that could provide understanding of Risk management/Auto Industry Standards. In addition, we need someone with strong communication skills as he/she will be working with various groups at technical and functional levels.

Production and Operational Support
  • Make recommendations and propose system solutions to meet business requirements.
  • Design the data and technical system changes.
  • Oversee development of data and technical changes, and validate and implement the data and technical changes provided by the vendor.
  • Act as liaison with the vendors, development teams and business users to create and finalize end-to-end technical solutions.
  • Supervise the creation of operation support manuals and helpdesk documentation for production systems.
  • Update system documentation as changes/enhancements are deployed to ensure accuracy.
  • Ensure development activities are delivered with quality, are on-time and within budget
    • Understand current and future BTS technical offerings, and identify appropriate fits or alignment for these offerings.
    • Evaluate and identify new technologies for implementation.
    • Maintain focus on key strategic and/or project priorities despite conflicting demands.
    • Serve as an agent for innovation not only for applications, but also for delivery issues and incidents.
  • Understand business requirements for development activities
    • Ensure business needs are clearly understood, documented and communicated.
    • Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
    • Participate in business requirements gathering sessions with the business owners and key technical resources
    • Translate the business and user requirements into system requirements.
  • Hands-on Participation in all development activities.
    • Own the technical solution by leading and participating in Develop/Design/Improve/Document Database Models/Design/Programs, Informatica jobs/programs, Unix/Autosys jobs/programs, and Risk specific technologies
    • Perform software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
    • Coordinate architecture and development walk-through and sign-offs, verifying with user representatives/stakeholders that software solutions and designs accurately reflect and satisfy business needs.
    • Ensure design and construction meet quality standards and that the testing and operational readiness tasks are conducted and produce quality results.
  • Provide technical guidance and support to the user community proactively and as requested.
  • Ensure that proactive, adaptive, corrective, and preventive changes conducted by outsourced service provider are functionally sound and consistent with business needs
  • Ensure cross-team impacts and dependencies of production activities have been addressed by outsourced service provider
  • Assist functional manager in outsourced service provider oversight, SLA tracking, and Scorecard reporting
  • Provide subject matter expertise to support provider as needed. Ensure that business practices are represented inn support scripts and incident management activities
  • Proactively identify and suggest improvement areas for Operation Support
  • Function as point of escalation between the business customers and maintenance team, as well as with BTS Technical Operations /Application Support, BTS Architecture/COE teams, and other and Technology teams
  • Communicate response and resolution to application issues such as outages and performance degradation to business stakeholder and user community

  • At least three years in an Application Technical Lead role
  • Not looking for architecture experience
  • Need experience working with vendors/ reviewing work
  • Absolutely MUST be experienced with Oracle, Informatica (understanding workflows; not coding), SQL, and Shell Scripting

Software Expertise:
  • Mastery of client/server and distributed applications, project life cycle, and the basics of technical operations (networks, data center, database, integration, and migration activities)
  • Development Methodology - has mastered, and understands common development models including waterfall and agile processes
  • Mastery of unit testing, software change management, software release management
  • 4 years' experience writing software derived from use cases
  • Some Enterprise Architecture experience desired
  • Architecture lifecycle development methodologies
  • Performance Architecture including root cause analysis, problem management and performance tuning
  • Understands Systems engineering techniques (i.e., portfolio analysis, analysis of alternatives, architecture modeling)
  • Capable of performing Lifecycle cost analysis
  • Is proficient with Microsoft Word, Visio, Excel and PowerPoint.

Company Description
At Zigatta, we leverage our expertise to forge long term relationships with our clients based on our 8 core values. We consider ourselves more than just a vendor, but a valued partner for our clients to achieve their business objectives. It's more than just about delivering, its about exceeding.

Plano, TX


Thu, 18 May 2017 10:58:23 PDT