Administrative Specialist I
ADMINISTRATIVE SPECIALIST I
Working Title: Administrative Specialist I
Type of Employment: Staff
Department: Office of International Programs
Division: Academic Affairs and Research
Proposed Salary Range: $18,855.00
Position Summary: The Administrative Specialist I works under general supervision and is responsible for examining and verifying documents, preparing routine correspondence, and maintaining files. This position is governed by state and federal laws and agency/institution policy.
- Greet students, faculty, and staff at the front desk
- Answer the incoming phone calls and direct them to the appropriate person
- Answers the majority of admission status check phone calls
- Manages the OIP email account
- Trains and manages student worker staff
- Oversees and monitors the front desk check-in software
- Monitors the online chat
- Other duties as assigned
General Days/Hours: Monday-Friday, 8 a.m.-5 p.m.
Other: Professional customer service.
Knowledge/Skills/Ability: Knowledge of:
Record keeping procedures, The principles and practices of mathematics and statistics, Work-related subject area, and Computers and software applications.
Conduct research and compile data into report form, Establish and maintain filing systems, Operate standard office equipment, Analyze documents to determine compliance with rules, regulations, and procedures, and Communicate both orally and in writing.
Minimum Qualifications: The formal education equivalent of a high school diploma.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Arkansas State University is a public, multi-campus higher education system with enrollment in excess of 22,000 students. Approximately 14,000 students attend the Jonesboro campus where the student body is diverse. The campus has a renewed focus on international student recruitment and capital campaign development. Jonesboro has a population of approximately 67,000 and is located 70 miles northwest of Memphis (www.jonesborochamber.org).
EEO Statement: It is the policy of Arkansas State University to provide equal employment opportunity to all qualified persons; to prohibit discrimination against any employee or applicant for employment because of race, color, ancestry, religion, gender, age, disability, genetic information, national origin, status as a veteran or other status protected by law; and to promote the full realization of equal employment opportunity through a positive continuing program of affirmative action.