Admissions Associate/Project Assistant III

Location
Chicago
Posted
May 19, 2017
Institution Type
Four-Year Institution
About The Unit: The University of Chicago Laboratory Schools provide one of the world's most outstanding pre-collegiate educational experiences. Because Lab is part of the University of Chicago, the importance of intellectual life, of thought and exploration, infuses all aspects of our curriculum, and students in every grade benefit from outstanding UChicago academicians and access to unmatched resources. John Dewey, one of the great minds in education, established the Schools in 1896 as a place to explore and implement his theories on childhood education. Today's students still benefit from his vision, and today's Lab faculty are recognized as experienced leaders in their field. Families who choose Lab care deeply about curiosity, inquiry, and creativity. Approximately 60 percent of Lab families are affiliated with the University, half live in Hyde Park, and the rest come from across Chicago, the suburbs, and northern Indiana. Lab's student body reflects the diversity that is deeply valued by the Schools and its community; approximately half of our 2,000 students are people of color and families report speaking nearly 40 different languages in their homes. The Laboratory Schools seek the finest employees, people who wish to inspire a love of learning in our students and join a vibrant learning community. We employ people with a wide range of skills and training, in many different disciplines. At Lab, we value learning experientially, exhibiting kindness, and honoring diversity. We seek employees who share a similar commitment to these values. Lab people are engaged and excited by our mission. It is a great place to work and our connection to the University provides our faculty and staff with opportunities that would be nearly impossible to match in any other environment. Interested candidates should apply via our website at: http://www.ucls.uchicago.edu/about-lab/employment AA/EOE Statement: The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-834-1841 or by email talentacquisition@uchicago.edu with their request.

Unit Job Summary: Reporting to the Associate Director, the Admissions Associate/Project Asst III oversees the Office of Admissions. Core tasks include maintaining accurate electronic and paper records of all admissions files, accurately organizing and tracking parent meetings, student visits and family tours, welcoming families to the admissions office, coordinating visits between Earl Shapiro Hall and Historic Campus, answering admissions office phone calls and emails regarding general inquiries regarding the status of received application documents, uploading and organizing applicant files, and responding to general questions regarding the admissions process. The Admissions Associate is also responsible for assisting with admissions events, including recruitment events (such as high school/middle school open house), data provision for admissions office presentations, and other duties as needed/assigned.

Unit Education: College degree required.

Unit Experience: Minimum 3 years relevant experience in a clerical field required Previous experience working in an office setting required At least 3 years customer service experience required Working knowledge of Microsoft Office and Google Docs required Ability to quickly learn Admissions database, Portal/Filemaker required Previous event and project support experience preferred Previous experience working in high demand, executive-level environment/corporation preferred Previous experience maintaining databases and tracking processes electronically strongly preferred previous experience working in high demand, executive-level environment preferred.

Unit Job Function Competencies: Candidate must demonstrate the following competencies: manage interpersonal relationships and interact/communicate with clarity, tact, discretion and courtesy with patrons, applicants, staff, faculty, students and others. Communicate effectively in English, both orally and in writing. Identify priorities; recognize, refer or resolve problems; work effectively with supervision and as part of a team. ability to learn admissions office software. Previous experience working in an office setting. Strong organizational skills, combined with an attention to detail. Ability to understand and support institutional needs, goals and culture, both within and without the admissions office. Superior organizational skills, particularly with respect to large amounts of paper, email correspondence and document management required Significant proficiency with various computer systems, including Microsoft Excel, Portal/Filemaker, and Google Docs required Ability to quickly learn new computer systems and apply knowledge appropriately Ability to problem solve required Superior decision-making skills. Ability to recognize, independently resolve, or refer matters, as appropriate, to the EDAF and others required Ability to work independently and with limited supervision; strong executive function skills required Ability to prioritize effectively among numerous tasks and applicant needs required Ability to maintain confidentiality, and use discretion and tact in all interactions required Ability to communicate and work effectively with a wide range of people, while maintaining the positive reputation of the Laboratory Schools required Detail-oriented required Ability to respond diplomatically to stressful, unexpected and nuanced situations required Ability to work independently and as part of a team required Ability to work on multiple projects simultaneously, set priorities and independently meet deadlines, often amid constant interruption required Ability to work in open, public space and interact with the public as necessary required Excellent verbal and written communication skills required Strong knowledge of grammar, sentence structure, spelling, tense, and appropriate nuance is required. Ability to multi-task and maintain calm under pressure required Facility with billing, budgets and office procurement procedures preferred Mental Demands: Ability to manage highly detailed work with a high level of focus and accuracy. Ability to stay on top of work while under time pressure, and work with more than one team member simultaneously.