Madison, WI
May 19, 2017
Institution Type
Four-Year Institution

JOB NO.: 90728-LI

Work Type: Staff-Full Time


Location: Madison

Categories: Academic Advising, Student Services/Support, Management/Supervisory

Employment Class: Limited

Position Vacancy ID: 90728-LI

Working Title: Director of Eagle's Wing Child Care and Education Programs

Official Title: DIR, CHILD CARE/L(K06DL)


FTE: 100%

Anticipated Begin Date: AUGUST 30, 2017

Term: N/A

Advertised Salary:

Minimum $65,000 Maximum $75,000 ANNUAL (12 months)
Depending on Qualifications

Degree and Area of Specialization:

- Bachelor's Degree in Early Childhood Education, Child Development, Educational Leadership or related field required.
- Master's Degree in Early Childhood Education, Child Development, Educational Leadership or related field OR 15 years of relevant work experience preferred.

Minimum number of years and type of relevant work experience:

Required Qualifications:
- A minimum of 18 credits in Early Childhood Education is required for licensing.
- Six or more years combined experience in early childhood teaching, administration, leadership, and/or supervision in an early childcare setting is required.
- Experience with a State Licensing entity is required.
- Experience with National Early Childhood Program Accreditation (NECPA) or other accreditation program is required.

Preferred Qualifications:
- Experience in campus based childcare center preferred.
- Experience with the High Scope Curriculum preferred.
- Experience working with a diverse population, preferably in an international community preferred.
- Membership in an Early Childhood professional organization (Wisconsin Early Childhood Association, National Association for the Education of Young Children, National Coalition for Campus Children's Centers, etc.)

Position Summary:

Position Summary
The Division of University Housing is committed to providing an exceptional workplace for its workforce of approximately 450 career staff members and over 2,000 students. University Housing provides an inclusive and safe working environment that promotes engagement, empowerment, and professional development. University Housing operates nineteen residence halls across the University of Wisconsin-Madison campus, providing a home to over 7,400 undergraduate students. We also operate three apartment communities serving 3,000 graduate students, postdoctoral researchers, faculty, academic staff, and their families. We manage seven dining venues across campus, and provide conference group and youth camp housing throughout the summer months.

University Housing is divided into five main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."

University Apartments is a department within the Division of University Housing at the University of Wisconsin- Madison. As a student service organization, University Apartments provides on-campus housing, programs, and services for our residents. These services actively support the mission of the University while also meeting the needs of the students, families and guests by fostering the development of a residential community. The University Apartments staff provides these services to a community of approximately 3,000 residents in 1243 apartments on 83 acres; graduate students, staff, post docs and their families, many of whom are international. All programs and services sponsored by University Apartments are funded through rent and user fees.

Eagle's Wing Child Care and Education Programs (Eagle's Wing) is an early childhood education center dedicated to serving the children living in the University Apartments community, and is affiliated with the University of Wisconsin Child Care System. Eagle's Wing is also a teaching and research laboratory for university students, faculty, and staff. All Eagle's Wing programs are state licensed, city accredited, and hold a 5-star rating with the Wisconsin YoungStar Child Care Rating program. The program is licensed through the state of Wisconsin to teach 107 children between the ages of six weeks through 12 years, including a contracted 4K program through the Madison Metropolitan School District (MMSD), and is working to attain our National Early Childhood Program Accreditation (NECPA) accreditation in 2017. Eagle's Wing is known for their play-based approach, High Scope curriculum, Anti-Bias and Peace Education focus.

Under the general direction of the Director of University Apartments/Assistant Director of University Housing, the Director of Eagle's Wing Child Care and Education Programs provides the overall philosophical, policy, educational and program direction for Eagle's Wing Child Care and Education Programs, and serves as the primary contact for issues regarding children's education, care, and services for the University Apartments community. This position provides direct and indirect supervision for all full time and student staff at the center. In addition, the Director is responsible for the oversight and monitoring of the budget and financial processes for Eagle's Wing. This professional is a key member of the University Apartments Leadership team and works closely with the Resident Support Services team to be the primary resource for child development, wellness, and services. The Director works with other departments, colleges and universities, outside agencies, professional organizations and individuals to meet the goals of Eagle's Wing for service to UW students, research, teaching and outreach.

The Director of Eagle's Wing Child Care and Education Programs will bring their experience teaching or working with infant, toddler, preschool, and school-aged children in a center-based environment to serve the children and families in a thriving international community. This position will lead the Eagle's Wing Child Care and Education Programs and requires the ability to work in a fast-paced community setting. The Director of Eagle's Wing Child Care and Education Programs must demonstrate a creative approach to critical thinking, while also navigating the "grey areas" and appropriately responding to changing daily challenges.

This position has been identified as a MANAGER within University Housing and is expected to exhibit the following skills and competencies: Leads Change/Achieves Support of Objectives; Displays Vision; Encourages Teamwork & Group Achievement; Persuasive Communication; Understands Inclusion Issues: Creates supportive environment for diverse employees; Enables and Empowers Supervisors & Staff; Makes Effective Decisions; Planning/Organization and Innovation.

University Apartments is committed to demonstrating our Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial, and natural resources; and Excellence in customer satisfaction and communication.

University Apartments is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because services must be maintained at all times.

Goal and Worker Activities
Goal A - 40% - Manage the Licensed Programs and act as primary resource for children's services, wellness, and child development for the University Apartments community.
1 Provide vision and direction for early childhood services, including overall philosophical, policy, educational and program direction. Advocate for high quality early childhood services for children, their families and teaching staff.
2 Develop processes to maintain licensing regulations and accreditation standards. Determine the safety, maintenance and security needs of the Center.
3 Meet the licensing requirement of 25 hours of continuing education each year.
4 Plan and direct a comprehensive and inclusive program of educational care and activities for the children and families served. Evaluate ongoing changing resident demographics to provide services and programs that meet the current needs of the community.
5 Promote and foster a multicultural and anti-bias approach to learning and educational environment. Create an environment where inclusivity is the norm. Influence the culture in ways that value inclusion and supports diversity.
6 Oversee management of the daily operations for the Eagle's Wing Early Child Care Center; collaborate with resident support staff to oversee daily operations of University Apartments Community Center.
7 Responsible for the development and administration of the center's budget, which includes the writing of grants.
8 Coordinate the knowledge and resources of special education experts to assist teachers and families to meet the needs of children at the center and in the community.
9 Foster campus, community, and parent partnerships, with MMSD, OCCFR, director's consortiums for UW Centers and UW system children's centers, the University Child Care Committee, Directors Caucus for Greater Dane County and social service agencies. Represent Eagle's Wing, University Apartments, and University Housing.
10 Coordinate the Parent Advisory Committee for Eagle's Wing.
11 Train UA Leadership Team to ensure an understanding of the care and education needs of children and their families.
12 Work closely with UW-Madison academic departments, Edgewood College, and Madison College to provide undergraduate and graduate field placement opportunities, ensuring the supervision assignment of each student to a full
time teacher. Oversee the placement of student teachers, interns, practicum students, observers and volunteers.
13 Evaluate requests for research projects and approve/participate as deemed appropriate.
14 Develop and coordinate services with the Resident Support Team, Apartment Facilities and other Division offices.
15 Perform other duties outside of typical responsibilities, as assigned.

Goal B - 30% - Supervise Licensed Programs Team
1 Provide leadership for Eagle's Wing team, including Assistant Director, Early Childhood Teachers, Enrollment Coordinator, Assistant Teachers and student staff. Provide direction and leadership to all staff to instill a culture of continuous improvement and a positive work climate.
2 Hire, train, supervise, and develop Eagle's Wing staff. Take ownership of team performance, success, and failure, with a focus on goal development.
3 Teach staff necessary skills to be successful in their positions. Oversee the professional development and continuing education opportunities for all staff.
4 Set clear expectations and hold staff to them. Provide timely, regular feedback to staff.
5 Create a high functioning team in Eagle's Wing. Empower classroom teams to achieve goals by providing resources, creatively solving problems, training responsibility, and authority. Encourage and promote decision-making and accountability at all levels.
6 Follow up on commitments and keep leadership team, direct reports, and customers, and others appropriately informed in a timely, accurate, and complete manner.
7 Effectively communicate with and to different stakeholders, including, but not limited to, internal and external customers.
8 Establish and maintain effective collaborative relationships, including the ability to solve problems, resolve conflicts, and build consensus.

Goal C - 15% - Provide vision and leadership to University Apartments staff and residents.
1 Assist with the formulation of priorities, policies and procedures, and evaluation process for University Apartments.
2 Assist the Director of University Apartments in the planning, budgeting, and managing of University Apartments operations, including directing and strategically planning long-range goals for the Eagle's Wing program.
3 Represent University Apartments and Eagle's Wing on matters related to licensed programs and operations provided in the community. Make presentations to department, division, residents or university on behalf of department. Represent University Apartments or Division on University Committees.
4 Establish and maintain effective working relationships with children, families, residents, University Apartments, and Division staff. Appropriately adjust style and approach based on the audience and the situation,
including what is important to them; know what the end goal should and could be in a situation.
5 Manage long-term goals while addressing short-term issues or problems while considering department and Division priorities and plans.
6 Rotate Supervisor On-Call responsibilities for evenings and weekends to provide support to the community and Resident Managers.
7 Actively respond, as directed by Housing leadership, in the event of an emergency or when the University Housing's Continuity of Operations Plan (COOP) is activated.

Goal D - 15% - Provide customer care model that creates an exceptional living experience for University Apartments residents.
1 Contribute to an environment where differences are valued and encouraged, and all are included.
2 Demonstrate compassion, consideration and caring. Successfully deal with difficult and sensitive situations in a positive manner.
3 Demonstrate customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Respond to ideas, needs, questions and concerns of customers in an accurate, effective and timely manner.
4 Model exceptional people skills to residents and staff.

Knowledge, Skills, and Abilities (KSAs):
1. Advanced knowledge and experience with successful accreditation processes, licensing and other regulatory agencies overseeing standards and regulations for early childhood education, including infant/toddler, preschool, school-age programming as well as part day programming, before/after school care and summer programs.
2. Advanced working knowledge of Early Childhood Education.
3. Advanced management and supervisory experience, strong administrative, problem-solving and analytical skills, and ability to create an inclusive, diverse, collaborative, and teamwork-centered environment. Respect the talent and unique contributions of every individual, culture and ethnic group to increase effectiveness in the unit.
4. Advanced verbal and written communication skills, including skills and experience in cross-cultural communication, effective persuasive communication, and positively resolving sensitive situations.
5. Ability to work with people who have diverse educational and experiential backgrounds. Ability to convey information to others who do not speak your same language.
6. Advanced knowledge of authentic assessment of children's progress, successful child outcomes, and strong documentation skills.
7. Experience in and ability to develop, teach, and conduct presentations, workshops, and/or classes.
8. Intermediate knowledge and experience with budget development, implementation and oversight.
9. Ability to effectively use email and websites for communication and willingness to use and evaluate relevant emerging technologies.
10. Ability to support language acquisition of children, parents, staff, and student teachers who are English Language Learners.
11. Awareness of personal biases and an understanding of ways in which those intrinsic predispositions affect teaming, decisions, and outcomes.
12. Ability to maintain confidentiality of information when working with staff, children, and families.
13. Ability to directly and indirectly supervise, lead, manage, and empower a multigenerational, diverse, and international team of staff in a multi-use community center setting.
14. Ability to make effective, logical decisions through consideration of goals, gathering of information, impartial consideration, and consensus building.
15. Advanced skills in planning, organization and innovation; and the ability to prioritize and work in the fast-paced setting of a major public university and large organization.
16. Ability to encourage and promote decision-making and accountability at all levels.
17. Ability to help supervisors and staff quickly and effectively understand and adjust to new roles, challenges and changes in the University environment and their jobs.
18. Ability to inject originality into daily work through research, personal knowledge, and networking relationships.
19. Ability to write successful grants and RFPs.
20. Intermediate knowledge of acceptable practices for crises and emergency response in a campus housing environment. Experience leading staff during a crisis or emergency event.
21. Ability to establish and maintain effective collaborative relationships, including the ability to effectively team with a leadership group.
22. Ability to make decisions independently and to facilitate group decision processes.
23. Ability to competently adapt to multicultural issues.

Additional Information:

- Must successfully complete a fingerprint-based criminal background check prior to employment, with an annual criminal background check completed thereafter.
- Physical exam and TB test required upon job offer and again every 2 - 5 years.

Physical requirements:
- The ability to visually supervise children.
- The ability to get up and down from the floor and small chairs on a continuous basis throughout the day, when needed.
- The ability to bend, reach and lift up to 40 pounds

Hours will vary depending on center needs as priorities dictate, operational needs, and scheduled events. Typical hours for the Eagle's Wing center are between 7:00 a.m. - 7:30 p.m., Monday through Friday.

Provide after-hours, weekend and holiday on-call coverage for the community on a rotating basis with other University Apartment supervisors.


Caleb Georgeson
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to applicants:

To apply online, applicants must submit a cover letter, resume, work history, and references within the online application system.

In your cover letter, please describe why you are interested in this position. Share an example of how your experience working with a diverse population will make you the best candidate for this position.

Within the work history, please complete all fields, including dates of employment.

Please identify three professional references that will be able to speak towards your performance in your current and/or most recent positions. University Housing requires that at least two of the three references be either your current or most recent supervisors. When listing your references to contact, please include the following information:
- Name
- Title of their position and relationship to you
- Phone number
- E-mail address

Failure to submit complete application materials will result in ineligibility for this position. A criminal background check will be conducted on all finalists. Those who apply for this position may be considered for future vacancies in this title within this department. The minimum starting salary for this position will be $65,000 to $75,000 based on qualifications.

Additional Link: Full Position Details

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Advertised: 18 May 2017 Central Daylight Time

Application Close: 18 Jun 2017 11:55 PM Central Daylight Time


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