Office Assistant II

Location
East Lansing
Posted
May 17, 2017
Institution Type
Four-Year Institution
Position Summary

The Office Assistant II for the Keller Technology Center (KTC) in the College of Veterinary Medicine welcomes visitors by greeting them in person or on the telephone; assists users in creating help desk tickets for information technology support; assigns tickets electronically to the KTC staff; and pulls information from the help desk ticketing system for reporting; responds to faculty, staff and students to provide information on unit policies and procedures and provides clerical support to the College Chief Information Officer.

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; six months to a year of related and progressively more responsible or expansive work experience in typing or data entry, spreadsheet software and word processing; or an equivalent combination of education and experience.

Desired Qualifications

Strong customer service and communication skills; familiarity with technical terminology relating to information technology; the ability to accurately enter data with a strong attention to detail.

Required Application Materials

Resume, Cover Letter, and Listing of Three Professional References

Special Instructions

Please provide the names and contact information for three professional references.

Work Hours

STANDARD 8-5

Bidding eligibility ends on 5/23/2017 at 11:55PM