University of North Texas - Communications Officer

May 17, 2017
Institution Type
Four-Year Institution
The Police Department at the University of North Texas is seeking to hire a communications officer to join our team. * PLEASE NOTE: Completion of the Personal History Statement (PHS) is a requirement for this position. Please visit prior to submitting your online application. Failure to complete the PHS within 14 days of the online application will be considered a candidate withdrawal from the process. The communications officer is responsible for handling emergency and non-emergency calls and radio communications for the University Police Department. Job duties include: * Receiving incoming calls/messages and connecting them with appropriate personnel or offices. * Entering records of calls/messages for service and officer activity into the records management system. * Maintaining records and files. * Operating a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information. The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing. The successful candidate will possess a High School diploma/GED and two years of communications or related experience. Substitution of education for experience allowed. The following knowledge, skills, and abilities are required:* Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.* Ability to follow written and oral instructions.* Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.* Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.* Ability to function under pressure or in emergency situations.* Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.* Possession of a Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) Basic Telecommunicator License, Emergency Medical Dispatcher (EMD) Certification, Texas Law Enforcement Telecommunications System (TLETS) Certification, and Texas Crime Information Center/National Crime Information Center or TCIC/NCIC Full Access Certification; or ability to attain all certifications and licensure within twelve months of employment.