IHP Library Assistant (STAFF)

Charlestown, MA
May 17, 2017
Institution Type
Four-Year Institution

The Institution:
MGH Institute of Health Professions in Boston is an innovative and interprofessional graduate school with post-baccalaureate, direct entry-level master’s and doctorate, and post-professional programs in Nursing, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Speech-Language Pathology, Health Professions Education, and a PhD in Rehabilitation Sciences. The only degree-granting affiliate of Partners HealthCare System, the MGH Institute offers its more than 1,400 students unparalleled opportunities to learn and work alongside expert practitioners in a variety of hospital, clinical, community, and educational settings. The school, which has graduated more than 5,400 students since its 1977 founding by Massachusetts General Hospital, is fully accredited by the New England Association of Schools and Colleges (NEASC). Several programs are highly ranked by U.S. News & World Report and the school has been named for the past six years as a Great College to Work for by The Chronicle of Higher Education.

The successful Library Assistant is energetic, friendly, and service-oriented staff member who welcomes the opportunity to engage in a broad range of activities in an evolving library environment. The Library Assistant is a core member of the Library and Instructional Design team who performs many support activities involved in operating a library and will have primary responsibility for:
  • Event and program support – promoting upcoming events (social media, visual advertisements, written announcements), workshops, and learning opportunities, registering and communicating with participants, and follow-up activities.
  • Collection and web resource maintenance – keeping collection inventory, collection access improvements, troubleshooting problems with Treadwell Library, maintaining electronic guide quality, checking materials in and out with users; running circulation reports; contacting overdue borrowers and retrieving overdue materials
  • Maintaining course reserves –assembling course reading lists, identifying library materials, soliciting reserves from faculty, entering reserves into the library management system, and returning personal copies to faculty
  • Information Services - staffing the help desk and chat reference app, monitoring Ask a Librarian email, answering frontline questions when possible and referring users to librarians when more expertise is needed
  • Collecting and presenting data and statistics – includes library statistics for submission to various agencies, assessment statistics from events and workshops, and also collection, web usage, and user experience data

  • There will be many opportunities for growth within these responsibilities according to the employee's interests and abilities. Desired qualities include flexibility, problem solving, and openness to new challenges.


    Education and Experience Qualifications

    • Bachelor's degree required

    • Event/program planning, library, office experience is a plus

    Skills/Abilities/Competencies Required

    a) Administrative Skills- Excellent communication and interpersonal skills; customer-oriented; professional phone manner. Ability to effectively handle multiple tasks and frequent interruptions. Good organizational skills, attention to detail, accuracy and high quality presentation standards. Must be able to function as a team player and be willing to take on additional duties as requested.

    b) Technical Skills- Facility with personal computers and related software applications including MS Word, Excel, PowerPoint, Outlook and internet based programs to create visuals

    c) Physical Capabilities – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some travel is necessary in this position.

    EEO Statement

    The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged.

    Primary Location: MA-Charlestown-MGH IHP
    Work Locations: MGH IHP 36 First Avenue Charlestown 02129
    Job: Administrative Support
    Organization: Massachusetts General Hospital(MGH)
    Schedule: Full-time
    Standard Hours: 40
    Shift: Day Job
    Employee Status: Regular
    Recruiting Department: IHP Provost
    Job Posting: May 16, 2017


    Similar jobs

    Similar jobs