Senior Program Manager ASA2

May 17, 2017
Institution Type
Four-Year Institution

Stanford University

Senior Program Manager ASA2

Job Number:

Full-time, 2-year term position

Develop the strategy, policy, and process of one or more learning programs. Establish architecture of learning solutions and oversee the implementation of programs and initiatives.Lead and administer programs or functions under minimal supervision. This position involves supervising employees.

This position is responsible for managing the department's personnel and training activities for approximately 170 employees representing a variety of positions including both full-time employees (sworn, non-sworn and civilian employees) and casual/on-call employees (Special Events Personnel). In addition to ensuring employees complete mandated and required training, the person holding this position is expected to develop the leadership, supervisory and management skills of individuals holding formalized positions of leadership as well as those aspiring to formalized leadership positions through direct mentoring, guidance and support. Further, this position will provide coaching for employees as needed or requested. This position will conduct administrative / internal investigations. Additionally, this position will be responsible for ensuring the department operating procedures are up to date and in accordance with industry best practices and current law.

The ideal candidate should have prior management experience with a police department. Other required skills include the ability to identify areas of training necessary within a public safety department,strong verbal and written skills, strong interpersonal skills, a positive attitude, flexibility, strong investigative skills and the ability to handle multiple responsibilities in a timely manner. Experience with bargaining unions / associations, reading and understanding contract language is preferred.

  • Plan and provide personnel development and talent management strategy, direction, advice, and counsel to senior department leaders.
  • Lead the planning and operations for personnel development programs, requiring experience working in a police department. Evaluate current and future training needs for department employees.Research and provide opportunities for ongoing development of all employees.
  • Provide direct mentorship, coaching and guidance to employees including senior managers.
  • Advise and make recommendations on personnel development problems and practices.
  • Liaison with neighboring police agencies for corroboration and joint training; manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance.
  • Monitor and evaluate the effectiveness of training programs, including the in-field training programs. Develop training plans and activities.
  • Maintain accurate training records and ensure training officers are properly documenting training and employee performance.
  • Evaluate programs, policies and procedures. Identify issues and develop alternative solutions which may include changes to programs, policies and/or procedures.
  • Maintain a keen understanding of training trends, developments and best practices.
  • Review and analyze recruiting and training trends to advise and develop recommendations to achieve or modify the goals of the program or function.
  • Conduct internal personnel investigations. Stay abreast of laws, challenges and changes regarding the investigating and managing of internal complaints and investigations.
  • Assist supervisors and managers with the performance management process, including holding managers and supervisors accountable for implementation of performance management plans.
  • Assist hiring managers in recruitment and staffing plans.
  • Supervise employees
  • Other duties as assigned.

  • All members of the Stanford Department of Public Safety are considered essential or required University personnel and are expected to respond to campus during a major emergency to assist the department with the management and mitigation of the emergency.
  • As a member of a police department, the individual in this role will be a part of the department's emergency response and special events team, which will require the incumbent to work nights and weekends, sometimes with little advance notice, as well as some holidays. This position is subject to shift work and shift adjustments, including being assigned to non-traditional work hours and days as an on-going assignment.


    Education and Experience

  • Bachelor's degree from accredited university and eight years of law enforcement experience at a management level, or a combination of education and relevant experience.

    Knowledge, Skills and Abilities

  • Demonstrated ability to establish priorities, manages shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.

  • Demonstrated ability to establish a strong partnership with human resources partners and other members of the management team.

  • Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.

  • Strong expertise and experience developing and implementing effective personnel development solutions, including workforce planning, learning and development, performance management, and organizational effectiveness.

  • Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.

  • Strong program/project management skills and experience.

  • Ability to build the confidence of others through open communication and respectful behavior.

  • Ability to connect with customers, partners, suppliers, and colleagues across functions to achieve significant results.

  • Demonstrated experience working independently and as part of a team.

  • Excellent interpersonal, written and oral communication skills.

  • Strong relevant subject matter knowledge.

  • Ability to direct the work of others, for jobs requiring supervision.

  • Proven work experience as a training manager, preferably with a sworn law enforcement agency.

  • Ability to communicate with others and to assimilate and understand information in a manner consistent with the essential job functions.

  • Ability to work in a fast-paced environment and complete work in a timely and accurate manner.

  • Ability to keep sensitive information strictly confidential at all times.

  • Attention to detail and accuracy required.

  • Computer skills in basic applications including Excel, Word, and Powerpoint.

  • Desire to learn, accept and promote Department Core Values.


  • Applicant must pass a complete background investigation including a search of local, state, and national files for criminal history.

  • Must be able and willing to respond to and work large-scale special events as well as unplanned critical incidents, sometimes with little advance notice.

  • All personnel working for the department are responsible for providing public safety services to the community. Personnel will be trained to perform duties outside their normal day-to-day responsibilities, such as dispatching and/or emergency call taking and/or special events logistics support, so they are able to provide support during emergencies and special events. Training includes familiarity with the Incident Command System.


  • Constantly perform desk-based computer tasks.

  • Frequently stand/walk, sitting, grasp lightly/fine manipulation.

  • Frequently use a telephone.

  • Occasionally lift/carry/push/pull objects that weigh 11-25 pounds.

  • Infrequently twist/bend/stoop/squat, reach/work above shoulders/grasp forcefully, writing by hand, sort/file paperwork, lift/carry/push/pull objects that weigh 25-50 pounds.

  • Occasionally climb stairs.

    * Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


    Work will generally be in an office, however, as a member of the police department, all personnel could be exposed to inclement weatheras well as potentially hazardous conditions.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

    SELECTION PROCESS(specific order of the process is subject to change)

  • Application

  • Personal History Questionnaire (PHQ)

  • Interview with Department and University personnel

  • Background investigation

  • Personal Interview with the Director of Public Safety

    * Stanford Department of Public Safety does not pay the candidate for travel expenses associated with testing / interviewing, unless otherwise indicated by the department at the time of call for interview.

    *Stanford University is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, physical or mental disability, or sexual orientation.

    Job: Administration

    Location: Department of Public Safety
    Schedule: Full-time
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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