Program Coordinator - Conflict Resolution

May 16, 2017
Institution Type
Four-Year Institution

Program Coordinator - Conflict Resolution

Job Posting Number: JPF16917

Department: 4DF-Student Conduct/Conflict Res

Job Open Date: 05/12/2017

Screening Date: 05/18/2017

Job Close Date: 5/26/2017

Open Until Filled: No

Job Grade: 37

Pay Range: $34,656 - $46,207

Position Number: A97169

Benefits: Full tuition waiver (undergraduate resident) for employee and dependents, substantial employer contribution to retirement, affordable medical and dental insurance, life insurance, & 12 paid holidays.

Job Category: Staff

Job Type: Full-time

Special Instructions to Applicants
Priority consideration will be given to those applicants that apply on or before the screening date. This position is subject to closing before the job close date.

Summary of Duties
Under the direction of the Director of Student Conduct and Conflict Resolution, serves as Ombudsman for the campus community; the Ombudsman oversees all conflict resolution services and programming for the department; serves as a neutral mediator whose major function is to provide confidential and informal dispute resolution; assists campus community in finding options within the guidelines of campus policies, including the Students Rights and Responsibilities Code.

Minimum Qualifications
Graduation from an accredited institution with an bachelor’s degree in a related discipline or a combination of education and experience totaling four years.

Preferred Qualifications
Prior formal, basic mediation training preferred.

Knowledge of the university, its structure, culture, policies, and practices.

Knowledge of the nature of conflict, and basic mediation and negotiation best practices, and other conflict resolution/restorative justice methods.

Knowledge of how decisions might impact individuals, as well as other stakeholders and the university/college.

Skills in outstanding interpersonal communication.

Skills in problem-solving.

Skills in strategic decision making and exercising good judgement, especially under pressure and in conflict situations.

Skills in professional networking and collaborating with others.

Skills in providing trainings, workshops, and presentations to diverse audiences.

Excellent organizational skills.

Ability to maintain a professional demeanor.

Ability to organize and communicate information to varying campus groups effectively.

Ability to gather information, analyze it and, as necessary, help campus community develop appropriate options and actions.

Ability to deal calmly, fairly, effectively and in a timely fashion with all campus members.

Ability to be open, objective, and seek to understand issues from multiple perspectives.

Ability to develop options that are responsive to differing needs.

Ability to maintain confidentiality.

Ability to operate program effectively and with minimal supervision.

Working Conditions

Some weekends and evenings may be required pursuant to New Student Orientation scheduling.

To apply, visit:

Utah Valley University is an Equal Opportunity Employer/Veterans/ Disabled/Equal Access Employer. Utah Valley University is committed to an inclusive hiring process and the welcoming of diverse candidates.


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