IT Field Technician

Accelerated Business Solutions
Miami, FL
May 16, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Broward-based technical firm seeking field IT technician for Broward and Miami-Dade.

Are you an IT professional? Do you have fantastic interpersonal and communicational skills? Are you able to analyse problems and jump immediately into fixing them? If so, this position might be for you.

Responsibilities include:

• Troubleshooting and resolving customer's issues. Being in the field means encountering a number of different issues that can arise on a daily basis. As a technician, you're expected to be able to assess the situation, understand the problem, and resolve it promptly, professionally, and courteously.

• Customer service. You'll be working one-on-one with the customers, as such you'll be expected to provide not only a resolution to their problem but also a polite, personable, and all-around enjoyable experience.

• Installation of networked printers and scanners. As a technician, you'll be expected to resolve network-related issues for the equipment we lease to the customers as they arise.

• Quick on your feet. Do you like having to wait for hours for your air conditioning to be fixed? Or your internet to come back on? No, and neither do our customers. If their system is down, they want it to be resolved promptly so they can get back on with their day.

Requirements include:

• Must be a fast learner or know the benefits of Google

• Must have a car and up-to-date insurance

• Experience with Windows/Mac operating systems

• Experience with Windows Server

• General understanding on network topography (IP configuration, DNS, DCHP, routers, switches, etc.)

• Must be creative when troubleshooting

• Must have excellent interpersonal and communicational skills

• Must be organized

So, does this sound like you? If so, send us your resum. We're waiting to hear from you.

A little about us:

Our firm opened its doors 20 years ago as a Managed Print Solution; as the need for reliable technical support grew, it morphed to fill that need as well. The result: a firm that is one part print-systems provider, one part technical support provider.

We offer paid vacations, 401K and Health Insurance benefits.

We are a Drug Free Workplace and we do test.

Compensation based on experience.

Company Description
Accelerated Business Solutions services South Florida with the latest office technology, Canon copiers, Xerox copiers, Lexmark copiers and MFPs, Kycocera copiers and printers, Copystar copiers and printers, Document Workflow Solutions, and Managed Print Services.

Our Mission is to become our customers' true partner providing them with solutions that adapt to the way they do business and provide a measurable benefit! .

Our solutions integrate digital office equipment such as digital copiers, printers, scanners, fax machines, and multi-function devices into your computer network. We also provide information technology consulting and support for our clients. This includes office automation solutions such as document management solutions and electronic medical record solutions.

We are an independent vendor with over 35 years experience in South Florida. Since we are locally owned and operated all decisions are made locally. This allows us to give you the attention you cannot get from larger corporations, especially if their headquarters are located elsewhere.

Miami, FL


Mon, 15 May 2017 13:39:53 PDT