Information Technology Specialist

Cincinnati, OH
May 16, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description


Immediate Job Openings: Cincinnati Call Center seeking IT specialist to handle IT issues on a daily basis. Setting up computers, trouble shooting software, finding solutions to help with efficiencies. There are a number of IT related tasks to be made on a daily / monthly / yearly basis. We need someone that can execute computer related, software related, practical related tasks. Live Reps Call Center is located across from the Lunken Airport and is only 5 miles from downtown and just minutes from I-71. Live Reps is a full service 24/7 call center featuring all shifts available. This position also requires candidates who excel at making or taking phone calls. Outstanding verbal communication skills and the ability to be punctual are a must have for this job. Network related activity, upgrades and maintenance, connectivity with Fiber and software issues come up weekly.
Growth Opportunities: Live Reps has been in business for 16 years and there are additional growth opportunities. Live Reps has promoted call center reps to other positions. We like to promote within the company. We need a person with a strong IT background and someone that is willing to help us on the phones taking calls when not busy with IT related work.
Requirements: Candidates will learn to utilize a predictive/automated dialer system. You will need to become an expert with our system to be able to teach to new reps and make upgrades / changes when needed. To be in charge of and to have knowledge of the following Passwords for our systems, Security ( cameras, system ), Backup Technology, Routers, Phone systems, Cables, Wires and other related controls are needed to be looked after by the IT team.
Atmosphere: Live Reps prides itself on a professional, safe, and creative environment. Our headquarters features, break room, scenic views of Lunken Airport, a kitchen, lockers, vending machines etc. There are monthly Cookouts and themed parties on our patio are also fun 'team building' events! We have quadrupled our company in the past 5 years. We are looking to continue that same grown pattern in the next five years. The people working today will be the foundation of our company 10 years from now.
If you are interested, please fill out our 1 page application at

Company Description
We are a 24/7/365 full contact center. We are an answering service to some, marketing company to others, customer support in phone calls, live chat, and email support for others. We do some data entry work, survey work and various other tasks as well.
Join one of the fastest growing companies in the Greater Cincinnati Area. Work hard and make great money. Flexible times. Looking for full time and part time workers. Weekend worriers are also a great candidate to do this work. Hiring great people now!!

Cincinnati, OH


Mon, 15 May 2017 13:31:58 PDT